Client Services Representative

Title: Customer Service Representative

Location: Arvada Colorado

Type: 5 Months Contract to Direct Hire

Schedule/ Shift: Monday- Friday 8am to 5pm

Start: Immediate

Responsibilities

Manages review and record through LIMS for purchase orders, task orders, contracts, and change order requests

Communicates project details to operations

Communicates any issues to clients for duration of project

Creates and issues final report by client due date

Reviews final invoice before issuing to client

Work with CSM to communicate lab capabilities to the client

Follow up calls and visits with clients.

Initiates project QAPP review with operations, QA, and subcontract labs as needed

Requirements:

BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree

6 months of client-relationship/customer service experience

Prefer some bench chemist or field experience

Requires additional lab training in methods and QA across multiple departments

#M3

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.