Shift Supervisor – Arvada Retail Store

Description

External Application Deadline August 9, 2024
Goodwill of Colorado is seeking versatile and adaptable candidates with
experience to become our Shift Supervisors. Previous supervisory experience
in retail, restaurant, hospitality or similar industries is preferred for
this position. A successful Shift Supervisor will naturally become a top
candidate for career growth opportunities within Goodwills Retail Division.
We currently have locations across the state of Colorado.
Minimum Pay starts at $19.30 Hr. DOE Goodwill is now a proud partner with
DailyPay! Work Today. Get Paid Today! Full Time employees are eligible
for Medical, Dental, Vision, Retirement, Long Term Disability, Short
Term Disability, Life and Accidental Death and Dismemberment, Flexible
Spending Accounts and several voluntary supplemental benefit offerings. In
addition, these positions are eligible for paid time off in the form of
vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
Please Note: This position is a supervisory position, is full-time and
will require open availability (including evenings and weekends). Our
operating hours will soon return to 9 am to 9 pm Monday through Saturday and 9
am to 7 pm Sunday.
OBJECTIVE:
The Shift Supervisor will be responsible for day-to-day, tactical and
practical leadership of associates and teams across the entire retail center.
RESPONSIBILITIES:
Generally responsible for monitoring the whole retail center and addressing
immediate issues of safety, customer focus, product flow and aesthetics
either personally or through delegation (aka “Management by Walking Around”)
Employee leadership
Manages breaks
Redirects staff/work teams to address call-offs
Coaches employees verbally and with initial write-ups
Provides input to reviews and terminations
Facilitates employee purchases
Task/Functional leadership
Assists in opening and closing procedures
Responsible for the verification step related to the daily sales report
paperwork
Responsible for counting drawers
Responsible for making change between drawers and safe
Assist with inventory process by counting, entering, verifying
Customer Focus
Plan, coordinate and control the activities of the customer service team to
maintain and enhance customer relationships and meet organizational and
operational objectives
First escalation point for customer complaints
Point of contact for turning down donations at ADC
Cross-training
Maintains knowledge of store procedures at the proficiency of a generalist
with the ability to occasionally fill in for an emergency
Maintains knowledge to the level where operations can be maintained in the
rare case where no Supervisor, Assistant Manager or Manager is able to be on
premises.
QUALIFICATIONS:
Previous supervisory experience preferred.
High school diploma or equivalent preferred.
Two years retail experience desired.
Familiar with product pricing, trends, fashions and seasonal changes.
Ability to communicate effectively both verbally and electronically with
customers, managers, supervisors, staff and peers.
Able to quickly problem solve and make decisions.
Able to maintain confidentiality and follow Goodwills policies and
procedures.
Able to withstand prolonged standing, bending and lifting up to 8 hours per
day.
Able to work a varied schedule to include weekends, evenings and holidays
with occasional overtime as necessary.
Proficient in the utilization of office equipment, office software (i.e.
Word, Excel) and web based applications (i.e. Ultipro, Novatime) to
meet the needs of employees and the organization. Ability to manage corporate
(i.e. Outlook).
Goodwill is an Equal Opportunity Employer dedicated to employing qualified
individuals including those with disabilities, protected veterans and
military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please
contact DHS: 888-897-7781 or www.dhs.gov/E-Veri y
We promote a Safe & Drug-free Workplace.

Physical Requirements

Continuously
Frequently
Occasionally
Never
5-8 hours
3-4 hours
1-2 hours
0
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over

x
Moderate: 15-44 lbs

x
Light: 14 lbs & under

x
CARRYING:
Heavy: 45 lbs &… For full info follow application link.