Branch Manager
Triumph Financial, Inc.
Position Summary
As the Branch Operations Manager, you will have the opportunity to manage
and oversee all areas of the branchs day-to-day operations and staff. You
will use your knowledge and skills ensure efficient branch operations through
understanding of monthly reporting, including performance reports and audit
results. Major responsibilities will include:
Leading and directing all aspects of retail banking branch activities.
Scheduling and supervising branch employees, including evaluating
performance and providing consistent and constructive feedback.
Overseeing or conducting training for new employees, as well ensuring that
all front-line employees are knowledgeable of the Banks products and
services, and policies and procedures.
Analyzing branch deposit reports monthly, understanding branch P&Ls, and
reviewing audit results and performance reports for a full understanding of
the efficiency of branch operations and overall performance.
Fostering a positive environment and be committed to the success of the branch
and its employees.
Qualifications
2 years in a supervisory and/or managerial role required
3 years in a retail banking environment required
Comprehensive knowledge of consumer compliance regulations, with an emphasis
on CIP and account disclosures.
Skills & Abilities Required
Must possess utmost professional qualities, high energy, results driven,
and self-motivation.
Evidence of leadership abilities, a strong work ethic, detail
orientation, and organizational skills.
Solid knowledge of Microsoft Word, Excel, and Outlook.
Excellent communication skills required, both written and verbal.
Able to travel to various TBK Bank locations for training and to perform other
duties as assigned.
Position Description
Essential duties and responsibilities include the following. Other duties may
be assigned.
Accountable for day-to-day operations and management of the branch and branch
staff.
Ensures the completion of monthly operational activities and required
checklists.
Performs the duties of Personal Banker and Teller during periods of high
volume.
Serves as escalation point for customer issues and concerns.
Personally conducts or oversees training for new employees to ensure
established procedures are clearly understood and followed.
Ensures that all front-line employees are able to conduct an effective
presentation of the Banks products and services, and organizes coaching
sessions to reinforce this behavior as well as customer service and
cross-selli
Orients employees to Bank policies and procedures, clearly communicating
work duties and responsibilities.
Schedules and supervises branch employees.
Evaluates staffs work performance and provides feedback through consistent
and ongoing coaching and communication; conducts effective performance
appraisals and takes corrective action whenever necessary.
Participates in decisions related to the selection, promotion, transfer,
pay and discipline of assigned personnel.
Administers organization policies in a fair and equitable manner with regard
to discipline, tardiness or absenteeism and fully documents all incidents
and actions taken.
Assists with the development and attainment of internal performance
objectives.
Analyzes branch deposit reports monthly and is prepared to discuss significant
changes with senior… For full info follow application link.
Triumph Financial, Inc. and its subsidiaries (hereafter the
“Company”) is an equal opportunity employer and provides equal
employment opportunities to all employees and applicants for employment. The
Company prohibits discrimination and harassment against all employees and
applicants for employment based on race, color, sex, gender, age,
religion, creed, covered veteran status, military service, national
origin or ancestry, ethnicity, sexual orientation, gender identity,
gender expression, tr nsgender status, actual or perceived physical or