Night Auditor

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Job Summary:

The night auditor is responsible for providing genuine and authentic guest service according to RockResort brand standards and following The Arrabelle SOPs. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set the Arrabelle up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotels standards, and working closely with the Loss Prevention team.

Job Specifications:

Outlet: The Arrabelle

Housing: May Be Available

Expected Pay Range: $20.00 – $23.23 / hour

Shift & Schedule Availability: Full Time Hours Available

Skill Level: Entry, Intermediate

Job Responsibilities:

Accurately process nightly closing reports through IqWare, and Universal desktop

Complete Flash Report and End of Day Passon for hotel distribution

Complete all parts of Night Audit checklist accurately and efficiently

Complete Weekly Inventory Audit of Front Office supplies and report to AFOM and FOM.

Input all information necessary for up coming arrivals into Alice.

Process reservations and No Shows to SOP and training standards

Answer phone calls politely and efficiently to meet and exceed all guest needs and requests

Ensure accurate check-in and checkout processes according to RockResorts brand standard

Creates accurate keys to guest rooms according to owner log and Iqware reservations

Complete all additional projects and tasks given by management

Ability to sustain composure at all times and remain calm during difficult situations

Complies with all Resort policies, procedures and standards of operation

Accurately and timely route all communication during an emergency situation

Other duties as assigned

Job Requirements:

High School Diploma or Equivilant

Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus

Microsoft Office, Property Management Systems, General Computing

Ability to communiate in english effectively in both written and verbal mediums

Ability to speak multiple languages a plus, accounting experience

Must be able to lift up to 50lbs.

The expected pay range is $20.00 – $23.23. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505433

Reference Date: 10/07/2024

Job Code Function: Front Office