Behavioral Health Specialist CCO

Primary City/State:

Scottsdale, Arizona

Department Name:

Bhvrl Resource Team-Psych

Work Shift:

Night

Job Category:

Clinical Care

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY

This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS

1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbents immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

None

TYPE OF SUPERVISORY RESPONSIBILITIES

N/A

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

DP – Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN)

Able to stand, walk, bend, squat, reach, and stretch frequently.

Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs.

Needs adequate hearing and visual acuity, including adequate color vision.

Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.

Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair.

May be required to lift up to 75 pounds.

Must use standard precautions due to threat of exposure to blood and bodily fluids.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

May require periodic use of personal computer.

MINIMUM QUALIFICATIONS

Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

DATE APPROVED 05/14/2023

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability