Payment Operations Associate-Downtown, LA

JOB SUMMARY:

Under the direction of the Cash Management Operations Manager, the Payments Operations Associate assists with managing the daily wire, FX, ACH and other payments operations, QC, testing, Audit remediation and project assistance.

PRINICPAL DUTIES & RESPONSIBILITIES:

Assists with managing operational workflows as required to ensure service level quality standards and deadlines are met.

Ensures proper operational policies and procedures are followed, controls are exercised, and errors corrected.

Input/approve wire transactions as needed.

Trains staff as appropriate.

Reviews and approves within authority limits routine and some non-routine daily work including the approval of wires received by fax on paper forms and through computer based electronic transmissions.

Researches, develops, and implements procedural and operational changes.

Monitors, analyzes, and helps control, manage, and improve internal controls, regulatory and wire transfer policy compliance, and external reporting.

Assists with division level and other external projects related to or impacting upon department operations.

Assists with yearly audits, implementation, and testing of wire processing platforms.

Handles Quality Control reviews to ensure accuracy and completeness.

Assists with system releases/upgrades & UAT Testing.

Helps with project related tasks as a Subject Matter Expert and vendor support.

POSITION SPECIFICATIONS:

Education : High School Graduate or equivalent.

Experience : Minimum 2 -5 years of operations, wire room or cash management experience in a highly productive and fast-paced environment with previous supervisory experience preferred.

Skills/ Qualifications : Must have a complete understanding of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)