Systems Technician

Pay Range: $25.28 – $33.73

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Education and Experience:

Associates degree or equivalent education and experience

Minimum 3 years experience in IT related field

Skills and Abilities:

Strong communication and interpersonal skills.

Must have a positive attitude and willingness to work in a team environment.

Strong PC skills in a Windows environment.

Familiarity with a variety of I.T. concepts, practices and procedures.

Basic project management skills and ability to multi-task.

Unique Job Characteristics and Requirements:

May be required to work nights and/or weekends. Valid Drivers License. Required to possess or to obtain A certification within 12 months of employment.

Tasks Performed:

35% Documents, maintains, upgrades, and replaces hardware and software systems. Includes project initiatives and production support.

25% Maintains, analyzes, troubleshoots, and repairs more complex computer systems, hardware and peripherals.

20% Analyzes and trends utilization metrics of various systems.

10% Provide Business Recovery support relating to IT initiatives.

10% Other administrative duties as assigned.

Physical Requirements:

Communicate effectively with internal and/or external customers

Stationary 75% of time or greater

Move Objects to Maximum 10 lbs

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees – like our Tuition Reimbursement Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

EEO is the Law Poster Supplement

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)

Family Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.

NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.