Inside Sales Representative

Inside Sales Representative

Summary

Title: Inside Sales Representative

ID: 2624

Department: Sales

Location: Buffalo, NY

Description

Nissha Medical Technologies is excited to hire for an Inside Sales Representative in our Buffalo, NY headquarters. This position works with and supports the designated Regional Sales Manager to retain and grow business within the assigned territory in order to maximize revenues and grow profitability through aggressive outbound sales efforts.

Essential Job Functions

1. Conduct outbound sales by the phone, internet, email, and additional internal tools to solicit new business from new and existing ‘B-level’ customers within the assigned target markets and in keeping with daily goals.

2. Make phone calls to customers and prospects, meeting set expectations.

3. Travel as required to customer sites within assigned territory to support sales initiatives and the Territory Manager.

4. Work with other Sales Associates and Territory Managers to develop sales strategies based on information gained from customers and market research; making appropriate suggestions to the budgeting and other processes.

5. Identify emerging needs and opportunities in the marketplace through contact with current customers, following up on leads, and gathering competitor information, making suggestions to the Territory Manager as appropriate.

6. Identify and perform necessary research on potential new customers in order to identify selling and pricing strategies to solicit new sales.

7. Effectively communicate with customers using product and Company knowledge to gain business by meeting the customer’s needs, while maintaining Company objectives, negotiating and making recommendations when necessary and responding promptly to customer leads and inquiries.

8. Complete sales quotes, determining discount rates, etc. based on customer needs/qualifications and Company requirements/offerings.

9. Aggressively work toward closing opportunities that are assigned to you by the estimated close date. Move opportunities through pipeline as quickly as possible.

10. Maintain rolling account information within the CRM system and through self-determined tracking methods.

11. Utilize the CRM system as required within the sales process, making call summary entries after each customer call, and updating potential opportunities and targets with potential close dates, etc.

12. Communicate with other departments when needed regarding order placement, customer complaints, product information, etc.

13. Make suggestions for process improvements, etc. as identified.

14. Communicate with Customer Service as needed regarding customer needs, concerns, etc.

15. Maintain and update product and Company knowledge as needed to effectively and accurately answer customer inquiries.

16. Represent Nissha Medical Technologies, in a professional manner with internal team members and externally with customers and prospects.

17. Other duties as assigned.

18. Periodic Travel.

Requirements

Associate Degree required; Bachelor’s Degree preferred (in related field)

Minimum 1-year sales experience or 2 years customer service experience

Knowledge, Skills, and Abilities

Ability to work in a fast-paced environment

Ability to work in a constructive, positive manner with others in a team environment

Work proactively

Strong analytical/problem solving ability and skill

Strong leadership ability and potential

Great interpersonal skills

Proven ability to appropriately and effectively communicate with customers in a variety of situations

Excellent verbal and written communication skills

Proven ability to perform effective research

Ability to effectively strategize

Proven ability to close sales

Demonstrated ability to prioritize

Strong time-management skills

Demonstrated ability to be self-driven, and self-motivated to complete tasks and gain new business

Ability to adapt to change and be flexible in a changing business environment

Strong sense of urgency

Knowledge of CRM or similar sales system

Demonstrated Computer skills and abilities with Windows programs including Word and Excel

OTE target of $70-80k (Base salary of $60-70k)

Why choose Nissha to build your career?

At Nissha, you can be assured that you will be part of a dynamic, diverse team that is committed to bringing the best versions of ourselves each and every day. We recently received the “General Excellence” manufacturing award from Buffalo Business First, which highlights our dedication to quality, innovation, and sustainability. This recognition celebrates the hard work of our team in producing high-quality medical devices that meet industry standards and enhance patient care. If you are looking for meaningful work that motivates and inspires, you’ve come to the right place!

What we offer that you’ll love…

Company Culture: At Nissha, we pride ourselves on cultivating an atmosphere of teamwork where all associates feel heard and valued.We may not all think the same, and we wouldn’t have it any other way.

Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all.

Training and Development opportunities: Because we foster a culture of continuing education. Let’s learn and grow together!

Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together, and have FUN.

Retirement: We know you want to retire comfortably and we’re here to help! Nissha offers a 401(k) Retirement Plan with an attractive employer contribution.

Time Away from Work: Whether it is vacation or sick leave, we all need time to recharge. Paid time off is an essential associate benefit and a pillar of self-care.

Engagement Activities: Recognition isn’t just a once-a-year occurrence at Nissha. We celebrate our team members year-round with summer picnics, holiday parties, and employee spotlight events, just to name a few.

Commitment to Wellness: We offer various opportunities to learn about your health, be healthier, and get rewarded for your healthy lifestyle by offering reduced medical premiums.

And so much MORE!