Client Support, Return Mail Processor (Tier II)

Must Have:

Computer Literacy

Data Entry

Job Description:

Individual will work mostly independently.

Return mail is delivered daily and they will be responsible for logging it into the system and preparing new packages to be mailed out.

May require calling Clients to validate business address.

Uses prescribed guidelines to ensure good customer relations are maintained and are resolved in accordance with policies and procedures.

Assist with other data entry tasks as needed.

This is full time on site and may also require overtime when needed.

Delivers quality service to clients via phone, email, chat, and other avenues

Develops and maintains a basic working knowledge of their tasks

Uses systems and software packages, which may include HRIS, Salesforce, Flex, and ORS

Performs data input, maintaining strong prioritization and organization

Able to lift 10-20 pounds

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.