Part-time Online Success Coach – Alfred State College

Alfred State College

Location: Alfred, NY Category: Professional Posted On: Fri Sep 27 2024 Job Description:

This 12 month position (part-time / 20 hours per week) reports to the Director of Extended Learning, Innovation, and Teaching Excellence and is a member of the team that is the first point of contact for online students. The Online Success Coach is a primary contact for online students seeking help navigating their academic experience at the College. As a key member of the students success network, the coach provides just-in-time academic coaching assistance, actively partners with support staff throughout the campus, and promotes community building through the Online Student Lounge hosted in Teams. A strong candidate will enjoy talking with students, building success plans, and bringing ideas forward to promote strong affinity with the college and success in online learning.

Duties:

• Caseload will consist of students from online programs with assigned success coach.
• Promote consistency of coaching support while at Alfred State contributing to retention initiatives.
• Students will receive myLearning (Brightspace) and academic success support from the coach.
• Participate in collaborative efforts between Admissions Counselors, Advisors, and Student Records and Financial Services create and make recommendations to revise workflows and processes to support online students.
• Provide direct outreach through communication plans to students using the ASC defined risk ratings and communication strategies associated with the risk rating.
• Participate in development of materials to support fostering a caring community for online students using ASC supported technology.
• Provide evening and weekend hours as needed to support non-traditional online students in their academic endeavors.
• Maintain the Center for Online Learning Coaching Manual.
• Engage in department meetings and activities to contribute to the ELITE team.

Job Requirements:

Minimum Qualifications:

• Bachelors degree and/or 2 years of academic success coaching experience
• Flexible work hours including some evenings and weekends
• Demonstrated ability to communicate via phone, text, email, and/or virtual meetings

Additional Information:

The bi-weekly salary for this position will be $1000.

Employees are also offered EXCEPTIONAL BENEFITS! We offer extensive healthcare and retirement options, including the opportunity for a pension. Furthermore, we prioritize a harmonious integration of work, personal life, and academic endeavors to support your overall work-life balance and effectiveness.

Benefits options include:

Health Insurance:

• Cost effective health insurance premiums with 73% to 88% covered by the employer.
• PPO or HMO option for personalized healthcare solutions.
• Exceptional fertility benefits available.
• Accumulated sick leave can cover a health insurance premium in retirement.

Dental and Vision:

• No cost dental and vision benefits for employees and eligible dependents.

Educational Support:

• Tuition benefits to invest in your continuous learning and professional development.

Paid Time Off:

• New employees are eligible for up to 12 paid vacation and sick days in their first year, increasing with years of service.
• Up to 13 paid holidays annually
• Paid parental leave & Paid family leave

Retirement Plans:

• Various retirement options, including a defined benefits (pension) plan. With the pension, retired employees receive a defined monthly income for the rest of their life.
• Additional pre- and post- tax voluntary retirement savings options are available.

Our comprehensive compensation and benefits package are designed to exceed your expectations, affirming our dedication to your overall well-being and professional growth.

Non-Discrimination Notice

Alfred State College hereby advises students, parents, employees, and the general public that it offers employment and educational opportunities, including career and technical educational opportunities, without regard to an individuals race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, marital status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the college community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Alfred State policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

Grievance procedures are available to interested persons by contacting either of the compliance officers/coordinators listed below. Inquiries regarding the application of Title IX and other laws, regulations, and policies prohibiting discrimination may be directed to:

Angela Koskoff

Chief Diversity Officer

Alfred State College

10 Upper College Drive

Alfred, NY 14802

koskofam@alfredstate.edu

Phone 607-587-4026

If you would like to receive the combined Annual Security and Fire Safety Report which contains this information, you can stop in and request one at the University Police Department, located in the TG House on Lower College Drive or request a copy by calling the University Police at 607-587-3999. This report is available on the colleges website at: http://www.alfredstate.edu/university-police/annual-security-and-fire-safety-report

Salary: 50 – 50 hourly

PI250549040

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PI250549040

Minimum Salary: 50.00
Maximum Salary: 50.00
Salary Unit: Hourly