Instructional Production Specialist

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0BqsU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/ApplicationProcessforExternalApplicationsNon-PennStateEmployees.pdf) .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State’s College of Health and Human Development’s Outreach Office invites applications for an Instructional Production Specialist position to join our growing learning design team. The successful candidate will provide administrative and specialized support for the college’s new and established online courses by supporting and collaborating with our learning design team, which includes instructional designers, instructional production specialists, multimedia specialists, and faculty.

Responsibilities:

Course Management: Set up and manage recurring tasks in the learning management system (Canvas) each semester for HHD online courses.

Content Development: Assist in creating and revising online course content, ensuring it meets the latest accessibility and quality standards.

Quality Assurance: Review and update course materials to align with accessibility requirements and educational quality benchmarks.

Technical Troubleshooting: Investigate and resolve course and technology-related requests, addressing both instructor and student concerns efficiently.

Collaboration: Work closely with the Learning Design team to explore new functionalities within Canvas and leverage emerging educational technologies.

Cross-functional Communication: Liaise with internal departments and external vendors to implement and manage current and future educational technologies, including third-party tools.

Our Commitment to Diversity, Equity, and Inclusion: The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. In HHD, enriching the lives of others is our mission. We believe in the power of human capacity for growth and live that mission by meeting challenges, both big and small, with excitement and energy every day. We invite you to come grow with us.

Qualifications:

This position will be filled at the Intermediate Support or Senior Support level, depending on the final candidates education and experience. Requires a High School Diploma/GED or Vocational Training/Degree, plus two years of relevant work experience, or an equivalent combination of education and experience for the Intermediate support level. Additional education and/or experience is required for higher-level positions.

Preferred Skills and Experience:

Baseline level of technology skills related to web production, such as HTML

Proficiency in the Microsoft Office Suite of products

Willingness to learn new and emerging technologies and processes

Experience working with learning management systems, particularly Canvas.

Excellent organizational skills, with the ability to manage multiple tasks and details effectively.

Ability to thrive in a diverse team-oriented environment.

Strong problem-solving skills and a passion for innovation and creativity.

Exceptional communication skills, both written and verbal.

A commitment to providing excellent customer service.

Why Join Us?

At Penn State, we value flexibility. This position offers a hybrid work arrangement that allows for both remote and on-campus work. Specific details about the flexible work schedule can be discussed with the hiring manager during the interview process.

Application Process:

For full consideration, applicants must include a cover letter and resume with their application. We encourage you to demonstrate how your skills align with this role and how you would contribute to our mission.

Benefits at Penn State:

Penn State offers a competitive benefits package that includes comprehensive medical, dental, vision coverage, generous retirement plans, and paid vacation (18 days per year; accrued monthly), sick leave (12 days a year; accrued monthly), and paid holidays (13 per calendar year). To learn more, please visit Penn State Benefits (https://hr.psu.edu/current-employee/benefits) .

Primary Location:

Penn State University Park

Supervisor:

Reports to Louise Sharrar (Senior Supervisor)

Position Type:

Full-time

FLSA Status:

Non-exempt

The salary range for this position, including all possible grades is:

$34,800.00 – $55,500.00

Salary Structure (https://hr.psu.edu/current-employee/compensation/staff-salary-grades-and-leveling-matrix) – additional information on Penn States job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)

PA State Labor Law Poster

Affirmative Action (https://policy.psu.edu/policies/hr11)

Penn State Policies

Copyright Information (https://www.psu.edu/copyright-information)

Hotlines

University Park, PA