Account Manager

Whats the role?
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. Youll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
Building relationships – youll meet with customers at a moments notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
Time and Territory Management (TTM) – creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
Be a Hilti Champion – youll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
Tracking your progress – youll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role
Hilti North America has been consecutively recognized in Selling Powers Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.
What do we offer?
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:
Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Education reimbursement and student loan assistance
Up to five days per year of back-up daycare
Life, accident and disability insurance
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate
What you need is:
High School Diploma or GED required
Bachelors Degree preferred or equivalent work experience
At least three years of outside sales experience – preferably in an environment with set targets
Hands-on attitude – youll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
Maintain a valid drivers license – well provide you with a company car, be sure youre ready to drive
Excellent time and territory management skills
Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
Work a flexible and varied schedule
Why should you apply?
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. Its why we havent gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Its why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contag