Patient Care Coordinator

Job Title: Patient Care Coordinator

Opportunity to join a cutting-edge leader in orthopedic care and be apart of a family-oriented environment!

Job Description

Primary responsibilities will be handling patient inbound calls but will have outbound calls to reschedule if a doctor misses an appointment for surgery

Utilize Medent as EMR for patient records.

Log medications, reconcile with pharmacy for medications, and update computer system for MRI, CAT scan, and other requests.

Put scripts in EMR and call facilities for STATs.

Use fax machine between offices for files that need to be added to patient files.

Schedule appointments with patients via phone.

Verify patient insurance coverage, collect copayments, and knowledge of insurance coverages to support patient questions.

Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed.

Maintain and update patient records, ensuring confidentiality and accuracy.

Process insurance claims, create invoices, and manage patient billing.

Update and maintain accurate patient medical histories and records.

Assist with patient examinations, take vital signs, and prepare patients for procedures. Answer calls for all offices.

Utilize problem-solving skills to decipher the body part that needs attention, identify the best doctor, and schedule appointments accordingly.

Triage all patient questions to the proper clinical point of contact.

Hard Skills/Qualifications

Experience with patient scheduling and insurance reviews via phone

Knowledge of medical terminology

EMR Experience (Medent)

Previous Medical Assistant experience (Certification preferred but not required)

Soft Skills

Problem-solving skills

Strong communication skills

Attention to detail

Ability to work independently and as part of a team

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Sparta, New Jersey – after 90 days worked ability for 2 days work from home flexibility!

Work Environment

Team of 8 in this department.

Must provide own equipment and workspace for remote work.

Shift: Mon-Fri 8:00am – 6:30pm, no weekends (likely to have 2 days at 8am start and 2 days at 9am start)

May need more evening hours on Mondays if current coverage changes – expected 40 hours per week.

Benefits

Opportunity to work this a great organization

Flexible compensation

Potential hybrid flexibility in the future

Great benefits package throughout the role

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.