Personal Banker

JOB SPECIFICATIONS:

Knowledge, Skills & Abilities

Excellent sales and service.

Strong basic math skills.

Excellent interpersonal and verbal communication skills and an attention to detail with strong organizational skills and a basic knowledge of opening new accounts, i.e. checking, savings, etc.

Computer literacy, moderate typing skills and knowledge of standard office equipment, including calculator.

Working knowledge of bank products, services and software or ability to be trained and quickly learn.

Mastery of operational Teller aspects.

Must be able to work flexible schedules in accordance with the needs of the branch.

Experience & Education

High school diploma or equivalent is required.

2-3 years experience in a direct customer service capacity, with 1-year prior cash handling, preferably in a retail banking environment, teller related experience preferred.

Prior experience in sales capacity, preferably in a retail banking environment.

Valid NMLS Registration required.

Internal and External Contacts

Internal contact with managers, inter-branch and departmental personnel as well as outside vendors

External contact with existing customers and prospects of the Bank.

Working Conditions/Physical Requirements

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required . Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.