Human Resources Manager

FirstService Residential

Job Overview:

As a Human Resources Manager,you’llbe responsible forall aspects of the function, including the design,implementationandexecution of the human resources strategy to support the business andpeoplegoals. This position spans a broad range of responsibilities in many areas, including cross-functional team leadership and counsel to the senior executive team, organizational development, leadership development, training, full-service recruitment, associate relations, performance management, payroll, compensation, benefits, and organizational leadership.

Your Responsibilities:

Recruiting and retention of a high performing culture

Develop and implement effective recruitment strategies to attract top talent

Directly and indirectly manage the hiring process, including job postings, screening, interviewing, andselection

Manage onboarding and orientation for new associates

Analyze causes of turnover and suggest approaches to drive improvements in associate retention

Performance management and associate relations

Lead the performance management process in area of responsibility

Support leadership development and succession planning initiatives

Partner with supervisors and local HR to coach associates to maximize performance

Implement improvement plans and manage promotions, terminations, and disciplinary actions

Act as a senior advisor to managers on employment issues, promotions, performance issues and terminations

Responsible for ethics hotline communication and incident investigations

Company culture

Produce communications to convey, enhance andmodifycompany culture to support company goals and drive associate satisfaction

Support a process of organizational development that plans,communicatesand cascades the results of strategic planning throughout the organization

Recommend organizational structure and staffing levels toaccomplishcompany goals andobjectives

Initiate change management

HR strategy and planning

Collaborate with executive leadership and HR leaders to align strategies

Analyze HR metrics and develop workforce strategies to improve retention and engagement

Provide insights into organizational development and recommend process improvements

Human Resources Information Systems (HRIS) and metrics

Effectivelyleveragetechnology to streamline and enhance HR operations

Providetimelyandaccuratereporting to stakeholders to guide decision-making

Audit data to ensure consistency with policies and procedures

Compliance with regulatory and legal matters

Ensure the company’s HR policiescomply withlabor laws and regulations

Update and communicate HR policies, procedures, and associate handbook

Conduct internal audits and stay current on legal updates and HR trends

Direct preparation of information or investigationsrequiredfor compliance. Serve as contact with employment attorney and outside government agencies

Identifieslegal and compliance issues related to HR and manages the company’s risk and exposure

National projects

Work as a leader and liaison with regional and national FirstService Residential on initiatives to enhance the company culture and the experience of the associates

Collaborate with HR teams to ensure alignment and consistency of HR policies and practices across regions

Share best practices and harmonize approaches to workforce management globally

Change management:

Lead HR-related change initiatives within the organization, ensuring smooth transitions and minimal disruption

Collaborate with leadership to communicate changes clearly and effectively to associates

Provide guidance and support to staff during organizational changes, including restructures or policy shifts

Skills & Qualifications:

Bachelors’ degreerequired, (Master’sdegree is a plus) in Human Resources or a related field

7 years of progressive leadership experience in Human Resources positions

Specialized and current training in employment law, compensation, training, organizational planning, organizational development, associate relations, and workers comp/safety, inclusive of PHR, SHRM-CP, SPHR, SHRM-SCP

Active affiliation with Human Resources networks and organizations and ongoing community involvement preferred.

An experienced leader and human resource professional with strong change management skills

An energetic,forward-thinkingand creative individual with high ethical standards andan appropriate professionalimage

A strategic planner with sound technical skills, analytical ability, goodjudgmentand strong operational focus

A well-organized and self-directed individual and a team player

An intelligent and articulate individual who can relate to people at all levels of an organization andpossessesexcellent communication skills

A strong collaborator with HR across all regions

Strong talent acquisition skills

A good educator who is trustworthy and willing to share information and serve as a mentor

An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute

A decisive individual whopossessesa strategic focus as well as an operational, implementation and detail-oriented perspective

Diverse experiences in managing a range of administrative areas of responsibility

Strong understanding of labor laws, HR best practices, and compliance issues

Strong project management skills

What We Offer : As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with a company match.

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