Gaming Representative 2 – Isle Casino Hotel

Gaming Representative 2 – Isle Casino Hotel

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Gaming Representative 2 – Isle Casino Hotel

Salary

$26.02 – $39.44 Hourly

Location

Waterloo – 50701 – Black Hawk County, IA

Job Type

Full-time

Job Number

25-00931

Agency

429 Department of Inspections, Appeals & Licensing – Racing & Gaming Commission

Opening Date

10/15/2024

Closing Date

10/29/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Betty Tschetter; 515-281-3060

Description

Benefits

Questions

Job Description

The gaming representative position regulates gaming and sports wagering at Isle Casino Hotel Waterloo, Waterloo, Iowa. This is a 35 hour/week position with full time benefits.

Duties include, but are not limited to:

Gambling Games

Compare data to verify that slot machines are approved for use in Iowa

Verify storage media of gaming devices

Perform slot system testing and table game testing

Verify serial numbers of gaming device inventory with respect to their shipment in and out of state

Verify the licensee maintains accurate inventory and destruction methods for cards, dice, layouts or other implements of gaming

Review and approve Rules of the Game and verify compliance

Perform audits of gambling game-based promotions and tournament games

Compliance Duties:

Verify related party transactions and out of state vendor RTA’s (Request for Transaction Approval) as approved by the Commission

Observe or review surveillance video of the drop and count process

Verify the licensee’s gaming revenue documentation, identify unresolved variances, and adjust revenue when necessary

Verify the facility is following their Security Plan and is conducting surveillance operations in accordance with Iowa Code and rules set forth by the Commission and DCI

Verify that licensees follow their self-imposed methods for complying with problem gambling requirements

Monitor licensee’s efforts to comply with restrictions on minors and intoxicated persons participation in gaming activity

As applicable, verify space, kiosks, signage at retail sports book, review sports wagers offered, investigate retail sports wagering complaints, and assist with mobile complaint investigation as requested

General Regulatory Duties:

Utilize, interpret and apply the Code of Iowa and Iowa Administrative Rules.

Advise licensees on the proper conduct of gaming in Iowa

Review surveillance and security incident reports; take action when necessary

Interpret incident reports received from DCI agents and generate a response to DCI detailing IRGC agency action

Review internal controls/procedures, and make appropriate revisions or recommendations to licensee prior to final approval

Observe performance of the various functions of the licensee’s staff to verify compliance with approved procedures, administrative rules and internal controls

Interact with licensees and the public in a professional and courteous manner

Facilitate the resolution of regulatory disputes

Respond to complaint(s) received from the public or licensed individual, and ensure that the facility also responds if appropriate

Interact with licensees and the public in a professional and courteous manner

Occupational Licensing Duties:

Review and process occupational license applications

Interview applicants for occupational licensing

Determine license eligibility of applicants

Establish any conditions for licensing an individual and follow up on licensee’s compliance

Act upon certificates of non-compliance for child support and centralized collections to ensure organization compliance with Iowa Code

As required, complete paperwork for denial/ suspension/ probation/ notice of information of the occupational license

Rule Violations/Gaming Board/Appeals Duties:

Review and investigate alleged rule violations, develop incident reports, and determine whether a rule violation occurred based upon investigative findings

When necessary, attempt a resolution of a rule violation by issuing a verbal or written warning, or negotiating a stipulation with the alleged violator

Function as an initiating gaming representative for cases necessitating a gaming board hearing, by preparing a gaming board hearing request packet for submission to the gaming board and presenting testimony before a gaming board.

Testify at administrative law hearings or commission meetings regarding appeals of administrative actions.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Graduation from an accredited four-year college or university with a degree in accounting, public or business administration, compliance, finance, law, or a closely-related field.

Four years of full-time work experience in the compliance with or interpretation of administrative rules, laws, or regulations.

Four years of full-time work experience in the pari-mutuel racing or gaming industry in a position that involved interpreting rules, compliance, and making judgments.

A total of four years of education and/or full-time experience (as described in number two or three), where thirty semester hours of accredited college or university course work in business, accounting, public or business administration, compliance, finance, law, or a closely-related field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes one year of full-time work as a Gaming Representative 1.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/classandpay/JobClassDescriptions/GamingRepresentative2-15053.pdf)

Additional Qualification Requirements

Positions in this class require the ability to pass a background check to obtain licensure by the Iowa Racing and Gaming Commission. Licensure is necessary for permanent employment.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us – Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes – I understand and agree.

No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No – I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes – I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a degree in accounting, public or business administration, compliance, finance, law, or a closely-related field?

Yes

No

04

How many years of full-time work experience do you have in the compliance with or interpretation of administrative rules, laws, or regulations?

I do not have any of the identified work experience

Less than four years of the identified experience

Four years or more of the identified experience

05

How many years do you have of full-time work experience in the pari-mutuel racing or gaming industry in a position that involved interpreting rules, compliance, and making judgments?

I do not have any of the identified experience

Less than four years of the identified experience

Four years or more of the identified experience

06

How many years do you have of a combination of accredited college or university course work in business, accounting, public or business administration, compliance, finance, law, or a closely-related field AND/OR full-time work experience in the compliance with or interpretation of administrative rules, laws, or regulations? Thirty semester hours equals one year of experience.

I do not have any of the education and/or experience

Less than four years of the combined education and/or experience

Four years or more of the combined education and/or experience

07

Are you a current State of Iowa employee – executive branch? IF YES – How many months do you have of full-time experience in the classification of Gaming Representative 1 for the State of Iowa?

I am not a State of Iowa employee

I do not have any experience in the classification of Gaming Representative 1 for the State of Iowa

Less than 12 months of full-time experience in the classification of Gaming Representative 1 for the State of Iowa

12 months or more of full-time experience in the classification of Gaming Representative 1 for the State of Iowa

Required Question

Agency

State of Iowa

Agency

429 Department of Inspections, Appeals & Licensing – Racing & Gaming Commission

Address

6200 Park Avenue, Suite 100

Des Moines, Iowa, 50321

Website

https://irgc.iowa.gov/

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