Customer Success Manager

JOB REQUIREMENTS: Description Hummel in Grafton, WI is looking to add a
Customer Success Manager to their growing team! The ideal candidate will
be customer focused, detail orientated and attention to detail. If
youre interested in being part of a growing team in the Apparel
industry, this could be a great opportunity for you! Customer Success
Manager – Hummel Grafton, WI If you have an eye for detail, a drive to
succeed, with a passion for the apparel industry, this could be the
right opportunity for you. Hummel is adding a full time Customer Success
Manager to their growing team in Grafton, WI. Responsibilities: Ensure
Hummel Pro Clients receive the highest level of customer service Oversee
day to day communication with Hummel Pro NA Clubs Assist in Social Media
strategy, activations and account posts Understand and execute company
directives to align with overall marketing strategies Support in
day-to-day budget planning and revenue goals per account Manage product
orders, order fulfillment, and sales tracking Manage logistics platform
and communicate tracking details to all accounts Assist in B2B tracking,
promo spends, and contract triggers Product knowledge around Hummel
custom, stock and lifestyle ranges General understanding of size ranges
and garment knowledge Build club specific proposals for partnership
pitches Qualifications Strong customer service skills with a background
in retail, customer service or marketing Strong organizational and
problem solving skills Creative eye with an attention to detail
Proficient in Microsoft Excel and Canva Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities The contractor
will not discharge or in any other manner discriminate against employees
or applicants because they have inquired about, discussed, or disclosed
their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information, unless the
disclosure is (a) in response to a formal complaint or charge, (b) in
furtherance of an investigation, proceeding, hearing, or action,
including an investigation conducted by the employer, or (c) consistent
with the contractors legal duty to furnish information. 41 CFR
60-1.35(c) Kapco is an EOE of Minorities / Females / Vets / Disability
APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/8DF6F8E47C11419C