Peak Contact Center Member Relationship

JOB REQUIREMENTS: Description Do you enjoy creating and deepening
relationships with members over the phone? If yes, this is the role for
you. This part time (15-19 hours) position is responsible for prompt,
courteous, and thorough assistance to members and potential members
using the telephone and other member access points. Candidates would be
comfortable recommending Credit Union products and services that
strengthen the members financial situation and builds long-term
relationships with the Credit Union and also provide follow-up as
promised to members and participate in company wide and department goals
and objectives. This position is hybrid and requires that you come into
our Headquarters (Cottage Grove) two times per month. Why Summit? Onsite
24/7 gym Wellness Cafe Peak hours pay differential Fun, collaborative
environment Job Requirements: Professional well developed written and
interpersonal communication skills essential for interacting with
members and co-workers. Ability to elicit member information that can be
used to strengthen member relationships. Requires judgment to solve
day-to-day problems but usually within established guidelines. High
school diploma or equivalent. Minimum combined two years experience in
at least two of the following areas: (Public contact/member service,
call center, financial environment or sales). In depth knowledge of
member self-service tools. Basic mathematical skills required, including
the ability to perform interest, pay-off, dividend and certificate
penalty calculations. Work requires basic knowledge of Microsoft Office
Suite. At Summit we cover more ground, give more back and have more fun.
Come be a part of something bigger! At Summit Credit Union, we are
committed to providing Equal Employment Opportunity regardless of race,
color, religion, sex, age, national origin, disability, military and
veteran status, sexual orientation, gender identity, marital status or
any other characteristic protected by local, state, or federal law. We
embrace diversity and believe that inclusion is critical to our success
as a credit union. Different makes us better. Employment decisions are
made based on qualifications, merit and business need. Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities The contractor
will not discharge or in any other manner discriminate against employees
or applicants because they have inquired about, discussed, or disclosed
their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation… For full info
follow application link. Summit Credit Union is proud to be an Equal
Opportunity and Affirmative Action Employer of Veterans, Minorities and
Individuals with Disabilities. APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/2F89D1AA14A64A81