Digital Member Relationship Specialist

JOB REQUIREMENTS: Description Do you enjoy creating and deepening
relationships with members in a variety of digital channels? If yes,
this is the role for you. This position is responsible for prompt,
courteous, and thorough assistance to members and potential members
using the telephone and other member access points. Candidates would be
comfortable recommending Credit Union products and services that
strengthen the members financial situation and builds long-term
relationships with the Credit Union and also provide follow-up as
promised to members and participate in company wide and department goals
and objectives. This position is hybrid and requires that you come into
our Headquarters (Cottage Grove) three times per week. Why Summit?
Onsite 24/7 gym Wellness Cafe Fun, collaborative environment Job
Requirements: Professional well developed written and interpersonal
communication skills essential for interacting with members and
co-workers. Ability to elicit member information that can be used to
strengthen member relationships. Requires judgment to solve day-to-day
problems but usually within established guidelines. High school diploma
or equivalent. Minimum combined two years experience in at least two of
the following areas: (Public contact/member service, call center,
financial environment or sales). In depth knowledge of member
self-service tools. Basic mathematical skills required, including the
ability to perform interest, pay-off, dividend and certificate penalty
calculations. Work requires basic knowledge of Microsoft Office Suite.
At Summit we cover more ground, give more back and have more fun. Come
be a part of something bigger! At Summit Credit Union, we are committed
to providing Equal Employment Opportunity regardless of race, color,
religion, sex, age, national origin, disability, military and veteran
status, sexual orientation, gender identity, marital status or any other
characteristic protected by local, state, or federal law. We embrace
diversity and believe that inclusion is critical to our success as a
credit union. Different makes us better. Employment decisions are made
based on qualifications, merit and business need. Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities The contractor
will not discharge or in any other manner discriminate against employees
or applicants because they have inquired about, discussed, or disclosed
their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information, unless the
disclosure is (a) in… For full info follow application link. Summit
Credit Union is proud to be an Equal Opportunity and Affirmative Action
Employer of Veterans, Minorities and Individuals with Disabilities.
APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3B9E74E8F6904386