Senior Manager Capabilities Management & Governance – Nationwide Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a dynamic and experienced Capabilities Management & Governance Sr. Manager of enterprise Marketing capabilities to help lead to develop a standard and disciplined process to managing capability governance contract/vendor management, approval processes, technology utilization/adoption, financial management of capabilities and roadmap planning. The role requires a holistic understanding of managing a capability portfolio, ability to drive process and governance best practices, and ability to lead enterprise initiatives. You will collaborate closely with cross-functional product teams to ensure team members are trained and part of standard governance practices that lead to enhancing our marketing capabilities and delivering measurable results. Standard and disciplined process to managing capability governance including contracts/vendors, approval process, technology utilization, financial management, roadmap, and operating model.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Drive Enterprise Marketing Capabilities playbook governance between Marketing and Tech

Implement and manage a standard governance process of all renewals and new for managing the pipeline including management of the inventory, documentation, and repository of technologies / vendor contracts

Manage training and governance of the process across Marketing & Customer Operations

Financial management and documentation of allocation and chargebacks. Manage to budget, drive vendor consolidation, and identify & track savings

Drive and manage technology and capability utilization including usage of licenses

Drive standard capability roadmap, prioritization, and operating model

Manage the capability roadmap of initiatives and enhancements and manage the backlog

Ensure standard and consistent intake process for capability requests including SLAs, issues, and quality

Develop and manage standard capability reporting including productivity and capacity, quality, and issues to guide business priority decisions and visibility

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelors degree in Marketing, Business Administration, Computer Science, or related field (or equivalent experience)

8 years of experience in a Marketing Operations or Marketing Technical environment supporting multiple campaign channels:

Omni Channel/Journey Orchestra

Content Storage and management

Digital for direct to consumer and/or business-to-business

Understanding of marketing technology platforms:

Adobe

Marketing automation

Analytics

Content management systems

Demonstrated solid project management skills with the ability to manage multiple initiatives simultaneously and deliver projects on time and within budget

Demonstrated excellent leadership and communication skills, with the ability to influence and collaborate effectively across departments and levels of the organization

Demonstrated strategic thinker with a data-driven approach to decision-making

Experience managing and developing high-performing teams

Demonstrated exceptional Microsoft suite skills

Proven ability to create executive level presentations

Preferred Qualifications:

PMP certification

Product or capability ownership experience

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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