Patient Services Representative

Description 1.0 FTE – Day Shift – SE Internal Medicine/Dermatology/Neurology/Rheumatology At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. Medical Insurance Paid Time Off Dental Insurance Vision Insurance Basic Life Insurance Tuition Reimbursement Employer Paid Short-Term Disability and Long-Term Disability Adoption Assistance Plan Qualifications: Prior computer experience required Knowledge of medical terminology preferred General knowledge of Accounts Receivable preferred BLS certification Job Responsibilities: Greets visitors to the department in a professional and friendly manner. Patient registration, insurance set up, and verifies demographics each time patient arrives at the clinic. Monitors monthly update of MN Healthcare Programs. Identifies primary care providers. Answers patient questions, including billing, and provides directional needs. Schedules and verifies patient appointments. Collects patient payments and co-pays at each visit. Works closely with clinicians and nursing staff. Attends education and training seminars. Orders and stocks department supplies. Performs internal and external patient referrals. Other duties as assigned. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Olmsted Medical Center is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.