Exit Booth Agent – IAH Airport
Enterprise Mobility
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position
This position is located at: 17300 Palmetto Pines Dr Houston TX 77032
This position pays up to $16 / hour ($13.00 per hour plus performance based incentives)
(PLUS an additional $1.25 / hr between the hours of 10pm-6am)
Must be able to work the following schedule:
Tuesday- Saturday 4pm-1am
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Responsibilities
Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age.
Must have a valid drivers license with a good driving record, no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a minimum of 6 months customer service experience within the last 5 years (Retail, hospitality, or restaurant)
Must be able to work the following schedule: Tuesday-Saturday 4pm-1am
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.