Tax Examiner I – Discovery

Tax Examiner I – Discovery

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Tax Examiner I – Discovery

Salary

$47,472.00 – $61,728.00 Annually

Location

Lakewood, CO

Job Type

Full Time

Job Number

TAA-00801-10.2024

Department

Department of Revenue

Division

Taxation – TAC: Discovery

Opening Date

10/15/2024

Closing Date

10/25/2024 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Eden Davis – edenrose.davis@state.co.us

Primary Physical Work Address

1881 Pierce St, Lakewood, CO 80214, USA. This position is mostly a hybrid work position with as needed on-site visits with employee and stakeholder groups.

Hiring Pay Rate

Although a range is given, the typical starting pay for this position is $4,327/month.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description

Benefits

Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Helpful tips for applying:

Applying for a Job with the State of Colorado .

What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)

Exciting NEW Benefit!

The person hired for this position will receive a $500 bonus at the end of 6 months of employment and another $1000 bonus at their 1 year anniversary!

Description of Job

The Taxation Divisionpromotes voluntary compliance with all tax laws through information, education, assistance and customer service. A Tax Examiner reviews tax returns for accuracy and completeness, ensures the tax return can be processed as filed, resolves errors and contacts taxpayers to obtain any missing information. Furthermore, Tax Examiners can be responsible for analyzing accounting files, issuing refunds or bills, calculating penalty and interest, collecting delinquent taxes, handling taxpayer complaints, adjusting for discrepancies and working with other taxing authorities such as the Internal Revenue Service, local municipalities or agencies in another state.

Were hiring a customer service oriented and analytical minded individual to be our Tax Examiner I in our Discovery unit in the Taxation Division. You will analyze tax assessments and contact taxpayers regarding any issues with their account. Use your attention to detail when reviewing accounts and data systems. Your excellent communication skills will allow better understanding when contacting taxpayers and explaining issues. If youre ready to grow your career and enjoy the benefits of being a State of Colorado employee, then this job may be for you!

Primary Duties:

Taxation Analysis and Processing –

Analyze accounts, tax return adjustments, assessments or documentation against Colorado Statutes, regulations, rulings and tax guidelines.

Ensure metrics and data are up to date and accurate.

Research issues and make corrections.

Process, audit and adjust accounts and information in the system.

Resolve taxpayer issues and examine new documentation and update systems with changes.

Identify fraudulent refund claims based on Discovery criteria.

Customer Support –

Educate, troubleshoot and assist customers by answering tax questions and determining the necessary guidance or course of action.

Respond to customers via web messaging, emails, letters and phone.

De-escalate customers by problem solving and providing appropriate solutions.

This position occasionally reports to the Lakewood Office for training.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

Tax Examiner I – H8N1XX (https://drive.google.com/file/d/0BwUD9Bt4G-21MUhsTm02eGk3eHM/view?resourcekey=0-qnYYsHDb3ZR-zaeqzvHZw)

MINIMUM QUALIFICATIONS:

Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications:

OPTION 1:

High school diploma or General Education Diploma (GED).

Two years of experience in bookkeeping, technical accounting, tax administration, economics, finance and/or related experience.

OR

OPTION 2:

Additional appropriate education in accounting, business, economics, and/or finance will substitute for the required experience on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications:

The ideal candidate will possess the following skills:

State experience with GenTax software

Proficient with Microsoft Word and Excel

Previous experience with tax knowledge

Attention to detail

Experience in a customer service role

Analytical skills

Conditions of Employment with the CDOR :

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use “see resume” or “see attached” statements on your application.

Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)

List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from “state.co.us” and “info@governmentjobs.com” addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpastate.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dorohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dorohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the “Print” icon.

01

CDOR – Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

02

CDOR – Please select the option that best describes your experience working for a State entity (any Colorado State Agency or Institution of Higher Education) in administrative experience. The experience is expressed in terms of full-time equivalent service (40 hours per week). Experience working less than 40 hours per week should be prorated. Please see the “Minimum Qualifications and Comparative Analysis” section of the posting for additional information. This experience must be verifiable in the work experience described in the application submitted for this vacancy.

No Experience

Less than 3 years of experience

3 to under 6 years of experience

6 to under 9 years of experience

9 or more years of experience

03

CDOR – Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

04

Please describe your experience with accounting, finance or tax administration.

Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the “Printer” icon located above the job title

Location varies by announcement, Colorado, —

Website

https://careers.colorado.gov/

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