Dog Trainer

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path,
feel welcome to be your whole self and nurture your wellbeing, our company
is the
place for you.

Our core values capture that spirit as we work to improve lives by doing
whats right for pets, people and our planet.
We love all pets like our own
Were the future of the pet industry
Were here to improve lives
We drive outstanding results together
Were welcome as we are

Our company is a category-defining health and wellness company focused on
improving
the lives of pets, pet parents and company partners. We are 29,000 strong
and operate 1,500 pet care centers in the U.S., Mexico and Puerto
Rico, including 250 Vetco Total Care hospitals, hundreds of preventive
care clinics and eight distribution centers. Were focused on purpose-driven
work, and strongly believe whats good for pets, people and our planet is good

Position Overview

As a company Certified Dog Trainer, you will play a vital role in furthering
our companys mission as a Pet Health and Wellness company by enhancing the
bond
between pet parents and their dog companions. Your expertise in modern dog
training techniques and positive reinforcement methods will help pet parents
develop well-behaved, happy, and healthy dogs. You will provide one-on-one
training sessions, group classes, and offer advice on basic training,
environmental management, and customized training plans to address specific
training goals. In addition to dog training, youll also be actively
engaging with guests to provide 360-degree personalized solutions for the
unique needs of pets and pet parents. Youll positively impact the health
and wellness of pets by providing recommendations on healthy nutrition,
world class services and essential supplies.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each
essential job duty satisfactorily. Reasonable accommodations may be made to
enable qualified individuals with disabilities to perform essential job
functions.
The Dog Trainer role consists of 2 core responsibilities:
Provide World Class Dog Training Services
Attend and successfully pass our companys 6-week Dog Trainer Instructor
Program
led by a company Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook
materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and
supplies to ensure pet parents and their dogs have the necessary resources for
a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents
feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide
holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of
expertise in the role.

Provide 360-Degree Solutions for all company Guests

Provide an outstanding guest experience by actively engaging with guests in
the recommendation and selection of merchandise and services in accordance
with their identified needs.
Generate future business through a deep understanding of the guest and their
pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health,
welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its
performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the
shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI
shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collab ration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.

Other Essential Duties
UTILIZE SELLING BEHAVIORS. Youre the key to providing an amazing guest
experience within our Pet Care Center Locations. Utilizing the behaviors
within our Sales Model is critical to being able to identify and solve for
their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. Youll be empowered through our training
programs to maintain our safety protocols. Bottom line, the safety of
partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to
creating a culture that is centered around solving for the health and wellness
needs of pets.
ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will
have the opportunity to participate in developmental programs to support your
continued growth throughout your career.

Certification Requirements
Stage 1: All candidates are required to complete the Dog Training