National Internal Quality Engineer – 3768-6039

This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6730971
Must be located near one of our manufacturing facilities (Buckeye,
Az/ De Soto, KS/ Dallas, TX/ Orlando, FL/ Erie, PA/ Kenosha, WI/
Atlanta, GA

Purpose of Role

The National Internal Quality Engineer is responsible for improving
Rehrig Pacific Companys quality performance, quality system and quality
engineering capabilities. They work across and within our Manufacturing
and Service locations to: drive consistent, systematic analysis and
quality improvement; improve quality engineering processes and
technology usage; implement and improve compliance to quality system
standards and address customer quality needs.

Areas of Accountability

Advances the quality engineering capabilities of Rehrig Pacific
Company:

– Expands Rehrigs use of advanced statistical methods and formal
problem-solving techniques (8D, 5-Why, Shanin etc.)

– Identifies, implements and standardizes technologies and automation
that improve quality while reducing cost in areas of: Product inspection
and measurement; process monitoring and control; data management and
reporting.

– Identifies opportunities to expand closed loop process controls.
Expands usage and compliance to process control plans.

– Partners with the National Quality Team, Plant Quality and NPD
personnel to develop and implement improved measurement, testing and
quality control methods.

Leads Rehrig Pacific Companys customer quality issue resolution
process and system:

– Partners closely with Sales and Customer Experience teams to
coordinate multi-site customer complaint resolution, ensuring efficiency
and minimum impact(s) on local resources.

– Evaluates customer related RCCA work for closure approval based on
internal requirements and effectiveness of preventing recurrence.

– Measures RCCA effectiveness; coordinates performance improvement and
standardization across and within sites.

– Trains users on system use; drives necessary upgrades with IT.

Continuously improves the Rehrig quality system and metrics
(KPIs):

– Analyzes and reports trends in quality metrics to operations and
senior leadership; Partners with site leadership and national teams to
implement improvement plans that address negative trends or risks.

– Identifies and implements quality system processes required to meet
Rehrig Pacific Company and customer quality objectives. Ensures
standardized adoption across sites.

– Develops and leads an audit program to measure and improve quality
standards compliance, effectiveness and efficiency.

– Partners closely with plant Quality managers to ensure compliance to
external product quality standards (Food Safety, FM, ANSI).

– Assesses Quality skills and capabilities; coordinates or provides
training to grow and develop capabilities of the Quality team.

Provides quality support to Sales and Customer Experience teams:

– Manages an efficient system to fulfil customer requests for
compliance documentation (letters of continuing guarantee, material
claims, certifications etc.).

– With support from local sites, leads and manages customer audits and
RFP requests.

Knowledge, Skills & Experience

– B.S. degree in Mechanical, Manufacturing, Industrial Engineering or
similar.
– 5 years quality engineering experience in a manufacturing operation
that includes direct experience managing the output quality of
manufacturing processes. Including but not limited to: measuring
product, performing capability studies, developing inspection plans,
training front line teams on quality control procedures, and defect
reduction activity – not simply documentation and record keeping.
– Direct experience leading critical quality issue resolution with
customers: Containment, RCCA a d standardization across sites.
– Defining and implementing Quality management system standards.
– Detailed knowledge and application of statistical process control
methodologies.
– Working knowledge of form tolerances and associated measurement
methods. Set up or operating experience with 3D measurement
technology strongly preferred (CMM, scanning etc.).
– Performing and approving root cause analysis and implementing
corrective actions. Experience with formal types: 8D, 5-Why, A3 etc.
strongly preferred.
– Performing process auditing, documenting gaps and facilitating
corrective actions to improve compliance. Audits to include process
control plans, corrective actions, procedures/standards or similar.
– Strong technical writing skills. Experience and ability to document
detailed procedures concisely and simply.
– Ability to collaborate closely with Learning & Development teams to
create training material that supports standards implementation.
– Willingness and ability to travel ~30%. (1-2 trips per month, 2-3
days each)