Travel Service Center Manager – 21105

Requisition Number: 21105

Required Travel: 0 – 10%

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $120,600.00 – $146,444.00

Security Clearance: None

Level of Experience: Management

This opportunity resides with Fleet Sustainment, a business group within HII’s Mission Technologies division. For 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. From small watercraft to submarines, combatants and aircraft carriers, our systems and maintenance experts help the Navy maintain a high state of readiness. And, we deploy with the most advanced technology and capability available.

Meet HII’s Mission Technologies Division

Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution – by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

Summary

We are looking for an experienced manager to spearhead the establishment and operationalization of a new Travel Service Center within the Mission Technologies FSG organization. This role will be instrumental in driving change management initiatives and implementing process procedures to ensure efficient and effective service delivery across the organization. This position will be offered with a hybrid work to include working both in office and remote from home. This full-time position is located in San Diego, CA.

What You Will Do

Lead the setup and roll out of the Travel Service Center, including defining goals, objectives, and process improvements in line with the organization’s initiatives and expectations of the new organization.

Develop and implement change management strategies to facilitate smooth transitions and adoption of new processes and procedures.

Collaborate with stakeholders to identify service requirements and design service delivery models that meet organizational needs.

Establish and enforce service requirements to ensure service quality and performance standards are met.

Design and implement process procedures for service request management, incident resolution, and problem management.

Hire, train, and supervise a team of travel service personnel, ensuring adequate staffing levels and performance management.

Monitor and analyze service performance metrics, preparing regular reports for management review.

Drive continuous improvement initiatives to enhance service delivery processes and optimize operational efficiency.

Liaison with the FSG line organization and Mission Technologies Corporate functional departments to build working relationships to align Finance/AP processes with the Travel Service Center.

What You Must Have

8 years relevant progressive experience with Bachelors in Business Administration, Management, Information Technology or other related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience.

At least 10 years’ experience with travel processing support, to include but not limited to, established internal processes, procedures, and electronic systems for travel related entrees.

Strong understanding of change management principles and methodologies.

Excellent leadership, communication, and interpersonal skills.

Ability to work effectively under pressure and prioritize workload in a fast-paced environment.

Preferred: Bonus Points For

Masters Degree in related field preferred.

Physical Requirements

May be required to visit job site in an industrial or shipboard environment. Normally not required to lift more than 40 pounds higher than three feet above feet/floor level.

HII is more than a job – it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

The listed salary range for this role is intended as a good faith estimate based on the roles location, expectations, and responsibilities. When extending an offer, HIIs Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the roles function and a candidates education or training, work experience, and key skills.

Why HII

We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.

Today’s challenges are bigger than ever, and the nation needs the best of us. It’s why we’re focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?

If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.