Cemetery Manager

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals

Accountable for monitoring and achieving annual financial goals

Approve expenditures and invoices including overtime

Operations

Manage the daily activities ensuring on-time services

Assure the location’s operating practices comply with applicable federal and state regulations and Company policies

Establish location goals and priorities

Effectively present and communicate Company and Market strategies, values, and goals to staff

Manage frontline supervisor’s responsibilities, expectations, and accountabilities

Collaborate with local Management for resource sharing, ideas, and business or operational enhancements

Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements

Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

Develop a strong, trusting, and reliable team

Understand team members’ career aspirations and provide assignments to develop skills and or close gaps

Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration

Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations

Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company

Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent

Technical schooling diploma or Mortuary Science preferred

Experience

Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

Minimum (2) years of experience managing people or projects

Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

Ability to work evenings and weekends

Financial and business acumen

Proficient in MS Office suite

Excellent customer service skills

Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Compensation:

Salary: $66,600 – $86,580 annually

Benefits:

MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program

Postal Code: 93706

Category (Portal Searching): Operations

Job Location: US-CA – Fresno

Job Profile ID: F00273

Time Type: Full time

Location Name: Fresno Memorial Gardens