Customer Service Representative

Job Posting: Entry-Level Customer Service Representative

Are you interested in starting a career in customer service but lack extensive experience? Do you seek opportunities for growth?

Kelly Services is hiring a entry-level customer service representative for our customer in Wailuku!

Location: Wailuku, Maui

Schedule: Monday – Friday, 7:30 AM – 4:00 PM (30-minute unpaid lunch)

Pay Rate: $14/hr

Position Summary:

We are currently hiring an Entry-Level Customer Service Representative for a contract-to-hire position. Under general supervision, you will develop and maintain customer relations, assist customers with pricing and delivery or will-call requirements, and perform inventory control and administrative tasks.

Essential Job Functions and Responsibilities:

– Adhere to all safety practices and procedures while performing tasks in all work areas.

– Assist customers with product pricing and delivery or will-call requirements, both in person and over the telephone.

– Ensure validity of licenses (e.g., Restricted Use licenses) and update database as necessary.

– Input cash and credit card payments into the JD Edwards system; prepare deposit slips and make bank runs.

– Communicate delivery requirements to warehouse personnel and update delivery tags daily for accurate sales figures.

– Handle customer complaints and issues professionally and within company policy.

Qualifications:

– Strong computer skills; working knowledge of MS Word and Excel required.

– Excellent customer service and communication skills.

– Strong attention to detail.

– Interest in commodities such as agricultural, turf & ornamental, pest control, and industrial products is desired but not required.

– Ability to learn general office procedures and company policies related to sales, billing, inventory, and record keeping.

– Experience with AS400 is a plus but not mandatory.

How to Apply:

If you are eager to start your career in customer service and meet the qualifications listed above, please submit your resume. We look forward to hearing from you!

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.