Community Health Worker

Description

The Community Health Worker will provide critical links between individual patients and/or the community and the health center by: acting as cultural mediators between individuals/communities and the regions health and social services; providing culturally appropriate health education and information; ensuring that individuals get the care they need and deserve through ACTION Health Center, other CHC Inc. sites, and partner organizations; providing supportive services including assistance securing health insurance and other benefits, referrals, and general patient advocacy; and conveying community needs as they understand them.

This position relies on the individual to be flexible, detail-oriented, organized, consistent, with strong interpersonal and teamwork skills. The ideal candidate will reside in the Fitchburg/Gardner area and have work or personal experience with unstable housing or homelessness.

Minimum Qualifications:

High School Diploma

Bilingual in English and Spanish preferred

Valid driver’s license and good driving record

Demonstrated organizational and time management skills

Demonstrated ability to work independently

Demonstrated communication skills (verbal and written skills in English required)

Experience using Microsoft Office, (Word, Excel and Access) and other PC based software

Experience with health insurance enrollment helpful.

Strong background in customer service

Ability to multi-task and adapt to a changing environment and have a strong comfort level in approaching individuals in various settings.

Ability to adapt to a flexible schedule and the ability to work occasional nights and weekends.

Qualifications

Skills

Required

Bilingual (Spanish/Eng.): Intermediate

Preferred

Customer Service: Advanced

Microsoft Office Experience (Word, Excel,etc): Intermediate

Education

Required

High School or better