TVE Operations Manager



TVE Operations Manager

Salary

$115,377.60 – $162,427.20 Annually

Location

Tacoma, WA

Job Type

Non-Classified

Job Number

P1050-24

Department

Tacoma Venues and Events

Division

Tacoma Venues & Events

Opening Date

10/15/2024

Closing Date

11/4/2024 5:00 PM Pacific

Description

Benefits

Questions

Position Description

Tacoma Venues & Events is responsible for sports and entertainment venues within the City of Tacoma (including the Tacoma Dome, Greater Tacoma Convention Center, historic theaters, and Cheney Stadium), and the Special Events program.

The position of Tacoma Venues & Events Operations Manager is open now! This manager position is responsible for managing multiple facilities operations work units engaged in venue repairs/maintenance and the planning and execution of events. This role involves overseeing multiple elements of facility operations, including developing performance metrics, policies & procedures; procurement and budget monitoring, directing the operation and maintenance of complex venue systems; ensuring the safety and proper functioning of the facility for both the public and staff

Key responsibilities include:

Manage operations department work unit to oversee all aspects of facility operations including event preparation and services, custodial, setups and changeovers, crowd and risk management, fire & life safety, and OSHA compliance.

Conduct safety meetings and ensure safety requirements are met.

Participate in budget development and procurement processes.

Collaborate with the Director of Operations to develop and implement operational/departmental procedures.

Schedule, lead, and advise Operations Staff including Maintenance Workers, Custodians, Electricians, and HVAC Mechanics.

Approve all hours worked for housekeeping and setup departments.

Ensure all operations equipment is maintained correctly.

Oversee event coordination and staffing with contracted temporary labor company.

Manage subordinate supervisors and train employees on operating procedures.

Inspect conversions, construction, and installations to ensure accuracy and compliance.

Benefits

The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma Public Employees Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacomas benefit package, feel free to explore City of Tacoma Benefits. (http://newhiretacoma.wpengine.com/?pageid=26)

City of Tacoma Commitment to Diversity and Inclusion

We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences, because we know that Tacomas diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacomas entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our most important goals is for the City of Tacoma workforce to reflect the community it serves, and this goal is in service of our greater vision for Tacoma to be an inclusive and equitable place to live, work, and play.

Qualifications

Minimum Education

Bachelors degree (may prefer/require Masters degree)

Minimum Experience

5 years of facility or related operational maintenance experience including 1 year prior at senior, lead and/or supervisory level

Equivalency: 1 year of experience = 1 year of education

Licensing, Certifications and Other Requirements

Washington State Drivers License

Desirable Qualifications

Six years of facilities operational experience, including 2 years of prior lead or supervisory experience.

Knowledge & Skills

Knowledge of the principles of organization and supervision.

Thorough knowledge of public assembly facility management and operation techniques.

Basic understanding of general carpentry, plumbing, electrical and maintenance work.

Ability to effectively interact with union representatives and satisfactorily resolve union issues as required.

Ability to supervise the work of skilled and semi-skilled union craft workers.

Ability to establish and maintain effective working relationships with superiors, subordinates, clients, contractors, partners and the general public.

Selection Process & Supplemental Information

Interested individuals must apply online and attach a current resume and cover letter outlining the specific qualifications that make you the best candidate for this position. NOTE: Applications received without the required resume and cover letter may not progress in the selection process.

Applicants who have the strongest backgrounds related to the responsibilities of this position will be invited to participate in the interview process. Appointment is subject to passing a background check.

Communication from the City of Tacoma

(NOTE: For questions regarding this specific recruitment contact Kat Flores (kflores@cityoftacoma.org) , HR Analyst.)

We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524- 5627 between 6:00 AM and 5:00 PM Pacific Time.)

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees Retirement System. Information on the Tacoma Employees Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

Yes

No

02

Please select one from the following responses that best describes your educational background and work experience.

Bachelors degree AND five years of facility or related operational maintenance experience including one year prior at senior, lead and/or supervisory level.

Nine or more years of facility or related operational maintenance experience including one year prior at senior, lead and/or supervisory level.

A combination of an educational degree and experience on a year for year basis to equal nine or more years of facility or related operational maintenance experience including one year prior at senior, lead and/or supervisory level.

My education and experience do not meet or exceed the above qualifications

03

Do you possess, or can obtain a valid Washington State drivers license?

Yes

No

04

Describe your experience in operations and supervision. If you have no experience in this area, please state “N/A” in your response.

05

Describe your experience in a sports & entertainment venue or events industry. If you have no experience in this area, please state “N/A” in your response.

06

Please tell us how you learned about this job opening. Select one.

Job Interest Card notification

Professional organization

Military organization

City of Tacoma employee

Online job board posting

Word of mouth

LinkedIn

Tacoma Training & Education Program (TTEP)

Indeed

Facebook

Instagram

Careers in Government

Government Jobs

Outreach Event

National Diversity Network

African American Job Network

Disability Job Network

Asian Job Network

Latino Job Network

Retirement Job Network

LGBT Job Network

Veteran Job Network

International Association of Venue Managers

Teamwork Online

Venue Coalition

Venues Now

International Entertainment Buyers Association

Other (see below)

07

Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

Required Question

Agency

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.cityoftacoma.org

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