Hospital Development Coordinator

Hospital Development Coordinator

Job Details

Job Location

Spokane – Spokane, WA

Position Type

Full Time

Salary Range

$51,795.00 – $75,125.00 Salary

Description and Qualifications

The Hospital Development Coordinator serves as the liaison between LifeCenter Northwest and hospital partners. The Coordinator provides education and data to identify and develop strategies that focus on process improvement initiatives to hospital staff to maximize organ donation outcomes.

We’re a diverse team working together to save and heal lives. If you want a challenge and share our values, we’d love for you to join us.

Our Mission: Working together to save lives through organ and tissue donation

This position offers fully paid training and professional development opportunities.

What you will do

Program Management: Oversee and support partner hospital donation programs and key donation outcomes

Relationship management: Develop and maintain relationships with assigned hospital partners ranging from clinical staff to executive leadership

Process Improvement: Identify opportunities. Develop, implement, and monitor customized solutions to maximize donation outcomes

Public Speaking – Provide presentations, facilitate key meetings, organize, plan and create presentations, ability to adjust and speak to varying audiences

Data Analysis – Review key hospital metrics and utilize data to inform strategy and engagement to increase critical donation outcomes

Onsite and Remote support in donor hospitals of during referral and case activity, providing logistics and relational support to LCNW and hospital staff

Marketing and Communication – Provide regular communication and information to hospital partners related to improving donation process and supporting the mission of improving organ donation outcomes.

Quality – Work with hospital to maintain key requirements for organ donation that fall within state law, federal regulatory requirements and general best practices, including policy work, process evaluation and improvement, and follow up on quality metrics

Project Work – Will be asked to lead and participate in project work and project management both internally at LCNW as well as within partner hospital initiatives.

What you need

Bachelor’s degree

1 year account management/relationship building experience

Experience working autonomously

Lives in or close to Spokane, WA

Proof of COVID-19 vaccination or applicable medical or religious exemption will be required as a condition of employment upon offer.

Who we want:

Someone who shares our values:Integrity, Collaboration, Service, and Courage

Master’s degree preferred

Demonstrated successful project or program management experience

Experience working in a regulated industry

Experience with LEAN and/or other process improvement strategies

Presentation Experience: Presenting to audiences with varying backgrounds, from frontline staff to leadership

Experience working in hospital setting, healthcare or adjacent industry

Understanding and competency in basic medical terminology and hospital hierarchy

High emotional intelligence and ability to read a situation and find opportunities and solutions to improve outcomes and develop key strategic relationships

Ability to navigate hard conversations and conflict

Motivational Interviewing experience a plus

Experience working in a hospital or health care setting preferred

Experience that translates well into this role: The Organ Procurement Industry is unique, but generally we find that people with experience in the following industries can be successful in this position:

Client Relations Manager Process Improvement Coordinator, Project Management Coordinator, Program Management, Health Education, Public Health, Pharmaceutical or Medical Device Sales, Business Development Manager, Customer Success Manager Fundraising/Development Officer, Account Manager, Physician Liaison, Marketing Coordinator

Benefits and Compensation

LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be found athttps://lcnw.org/about/employment-opportunities/.

The pay range for this role is provided below. Where a candidate’s compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation.

Hospital Development Coordinator I – $51,795 – $75,125

Hospital Development Coordinator II – $56,424 – $81,838

LifeCenter Northwest is proud to be an Equal Opportunity Employer.