Interim Learning Trainer , Learning

Description

Candidate must be able to work flexible schedules, according to business needs

The Interim Learning Trainer works with Operations Managers, Area Managers, Process Assistants and Associates.

They constantly improve the long-term capabilities of the area to which they are assigned. The ideal candidate will measure production quality and quantity and applies learning tools to improve both.

Evaluates and improves processes within work areas; refines learning tools and techniques across the site; assists in measuring the effectiveness of learning; measures impact of their development efforts; improves associates job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development.

Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.

Key job responsibilities

• Comfortable talking in front of a group as well as one-on-one with an individual

• Able to give and receive feedback effectively

• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)

• Always meets time commitments and deadlines, is goal oriented

• Checks and tests for understanding

• Gives insight to Leaders

• Works hard for the success of others, constantly remains “Customer Obsessed”

• Demonstrates a positive “can do” demeanor and has fun

• Is an active listener

• Demonstrated ability to consistently function at 100% of expectations

• Is able to use resources to expand knowledge and can answer tough questions

Basic Qualifications

• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook

• High School diploma or equivalent

• Associates must be in good standing

• Ability to work overtime as required

• Ability to work flexible schedules/shifts/areas

• Shift hours for this position may be different from the standard production shifts

Preferred Qualifications

• Prior training, teaching or presentation experience

• Excellent attendance

• Candidates must be very organized and able to handle multiple and changing projects/priorities

• Willingness to participate in and support the Operational Excellence initiatives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.