Animal Rescue Specialist

Animal Care Centers of NYC

Animal Rescue Specialist

Who We Are:

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 30,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary:

Keeping animals and people safe throughout the five boroughs is an essential function of ACC’s operations. The Animal Rescue Specialist is a community focused position responsible for helping promote a safe community for people, pets, and wildlife, by providing emergency animal rescue and response in all five boroughs. Under the direction of the Animal Rescue Team supervisors, they serve as the front line liaison between ACC and the community, delivering excellent customer service, compassionate animal care, and a top notch representation of who ACC is as an organization.

Essential job functions:

Handle various species of animals using low stress handling techniques, including; companion animals, native wildlife, exotic pets, and occasional farm animals while ensuring that animals are provided with a comfortable, safe transport from the field back to the shelter; or to the field for release.

Using excellent time-management, prioritize and respond to various assignments for animal rescues within the 5 boroughs of New York City.

Oversee routine maintenance of the transport van which may include bringing the van to and from scheduled appointments.

Salary and Benefits:

This position will pay $21.00-$23.00/hour based on experience.

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please see the attached Job Description and Benefits Flyer for more details.

Qualifications:

Ability to excel in a fast-paced, often high stress environment; must be forward thinking and anticipate challenges, responding to them quickly and completely; is an expert communicator; is a people person and a team player; is organized, detail oriented; able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals; must have basic computer skills.

Education and Work Experience:

Must have a high school diploma or GED. Previous animal handling and/or customer service experience preferred.

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