Laboratory Support Technician

UPMC

This position has potential to hire candidates into other lab roles dependent on their education/experience.

Purpose:

Provide for the accurate performance of routine and STAT laboratory analytical methods. These tests are used in the diagnosis and treatment of patients and in the evaluation of a patients response to treatment. Apply competent clinical knowledge to achieve accurate clinical testing which leads to quality patient care outcomes. Work with and under Medical Lab Scientists supervision.

Responsibilities:

Interacts with all laboratory customers professionally. Responds to telephone inquiries courteously and in a timely manner. Practices pleasant communications both internally and externally.

Adheres to all established laboratory and hospital policies, procedures, methods, quality assurance, proficiency testing, and personnel policies. Follow established procedures for the collection (including phlebotomy, as required) and processing of specimens for analysis including the appropriateness and stability of the sample. Perform qualitative and quantitative analytical procedures according to established protocols with precision and accuracy in a timely and efficient manner.

Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Recognize factors that affect measurements and results and initiate the necessary corrective action according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols.

Processes specimens for analysis. Enters accurate patient demographic information and laboratory test orders into the laboratory information system, while ascertaining adequacy of patient information and sample integrity.

Independently performs Moderately Complex or Waived tests (qualitative and quantitative). Performs High Complexity testing only with the oversight of a Medical Lab Scientist or with result review by a Supervisor or Manager.

Meets established testing protocols for precision and accuracy in a timely and efficient manner. Recognizes critical, abnormal and unacceptable test results and follows-up according to established protocols.

Performs and documents Quality Control according to established protocols. Informs supervisory personnel and/or pathologists of any unusual or problematic incidents.

Operate and maintain equipment within the scope of training utilizing defined schedules and written instructions to perform quality control checks, preventive maintenance, and calibration. Perform minor repairs. Use reagents and supplies cost-effectively; monitor and maintain an appropriate supply inventory.

Monitors and maintains supplies for functions the position is responsible for; uses materials and reagents cost-effectively.

Demonstrates dependability, reliability, and independent judgment. Recognizes priorities to accommodate department needs and acceptance of appropriate authority.

Follows all biohazard, chemical, and sharps safety guidelines. Maintains a safe work environment.

Honors confidentiality of patient information. Follows all compliance guidelines.

Assists with the training and orienting of new employees, students and residents, using established competency and workstation operational guidelines.

Associate degree in a laboratory science with certification (or eligible new graduate) from an accredited institution as a Medical Laboratory Technician (MLT),

OR Bachelor of Science degree from an accredited institution with a major in biological, chemical, physical, or clinical laboratory science, with 6 months of clinical laboratory experience

OR equivalent education and experience as defined by CLIA 88 for individuals performing high complexity testing.

Minimum 1years experience in a hospital laboratory preferred. Familiarity with medical terminology and laboratory information systems preferred.

Licensure, Certifications, and Clearances:

Medical Laboratory Technician MLT(ASCP) or Clinical Laboratory Assistant (CLA) certification preferred. New York license required for NY locations.

Qualifications of the Laboratory Support Technician:

High School diploma or equivalent, and at least 2yrs experience as a Specimen Processor (or equivalent) required in a clinical lab

OR Associate degree (with biology and chemistry courses) and at least 1yr of experience as a Specimen Processor (or equivalent) in a clinical lab

OR Phlebotomy or Medical Assistant certification and 1yr of experience as a Specimen Processor (or equivalent) in a clinical lab

OR Successful completion of a 50wk U.S. military medical laboratory training course, ORB.S. degree from an accredited institution with a major in a biological or clinical laboratory science

OR Currently enrolled in a MLS (Medical Laboratory Scientist) or equivalent training program, with 3 yrs college credits required. Licensure, Certifications, and Clearances: Medical Laboratory Assistant MLA (ASCP) or equivalent certification preferred. Valid drivers license if one is departmentally required.

Medical Lab Technician

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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