Manager, Facilities Operations – Engineering

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

The Manager of Facilities Operations Engineering will be responsible for the Data Center facility technical strategy, continuous improvement and development support for sites across the QTS portfolio. This role is ultimately responsible to assist with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non-critical electrical & mechanical systems alike within the QTS portfolio. This role requires keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong engineering orientation. The ideal candidate will have experience in electrical and/or mechanical systems and possess knowledge of large-scale data centers (or similar environments). These environments may include state-of-the-art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large-scale cooling systems.

This role will be a platform role that will require an estimated 10-30% travel to other sites around the U.S.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24×7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.

Provide Operations input for QTS standards and infrastructure solutions (in conjunction with other QTS departments).

Assist in all site construction activity and installations, in coordination with QTS project departments, external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.

Support for customer solutions, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.

Implement standard procedures and provide technical support for all sites for continuous improvement and root-cause problem solving efforts.

Assist site engineering/management with compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.

Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.

Coordinate and work with all QTS site teams on standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change management process.

Responsible for program management and oversight for execution of preventive maintenance and reporting for all sites.

Provide coaching, mentoring and technical support to Critical Environment Engineers.

Bachelor of Science degree in Electrical or Mechanical Engineering or similar HVAC or critical power certifications OR equivalent professional experience in lieu of degree

Three or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)

PREFERRED QUALIFICATIONS

Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)

Three or more years of data center specific experience.

Two or more years of management/supervisory experience overseeing engineering or critical operations managers.

KNOWLEDGE, SKILLS, AND ABILITIES

Must be fluent with and possess an excellent working knowledge of Data Center Critical Environments

Ability to develop solutions and create technical strategic and tactical plans on complex projects

Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality / reliability and continuously drive down operating costs

Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers. (Including but not limited to: uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers.)

Extensive knowledge of electricity and medium / low voltage electrical distribution systems.

Extensive experience with emergency backup systems (generators, UPS, battery backup power.

Knowledge and experience with preventative maintenance and work order software systems.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The “Know Your Rights” Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35 data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting

Every employee is bonus or commission eligible

Generous PTO Accrual plus additional Paid Volunteer Days

Paid Holidays Annually/Holiday compensation when worked

Pet and Legal Insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award Program

Parental Leave for primary and secondary caregivers

Military Benefits Package

QTS Charitable Matching Gift Program

QTS Scholarship for Employee Dependents

QTS Crisis Fund

Wellness Program

Tuition Reimbursement Program