Merchandise Intern- 2025 PGA Championship
Legends Hospitality
Description
LEGENDS
Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.
LEGENDS GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
THE ROLE
This basic timeline will provide you with an idea of the diverse roles you will undertake. You will be involved in various tasks, including working with inventory processes and spending time in The Shops. You will be able to collaborate with Legends staff and leading tennis merchandise and apparel manufacturers. This experience will offer you valuable insights into the overall operations of a tennis championship.
2025 PGA ChampionshipLocation: Quail Hollow Golf Club, Charlotte North CarolinaTime Frame: April 24th – May 20th, 2025
POSITION DESCRIPTION-TIMELINE:
End of April
Assist in receiving all merchandise for The PGA Shops
Receive product cartons; Conduct inventory processes; Organize received products into storage trailers
First half of May
Assist with set-up and visual displays within The PGA Shops
Work with national vendor representatives to move products into the store; Organize back stock; Aesthetically merchandise the sales floor
Work with visuals consultant and Legends Staff to create and apply visuals throughout the Shops
Middle of May
Assist in the final preparations of the merchandise facilities
Create signage; Organize the point-of-sale stations; Train volunteers
Event Week
Assist our full-time merchandise staff in running The PGA Shops throughout the PGA Championship event week (May 9 – 19)
Direct over 700 volunteers in various areas of the merchandise operations; Assist vendors with product related tasks; Provide customer service to patrons; Replenish back stock; Other duties assigned
Post Tournament Week
Assist with the breakdown of the merchandise operations
Assist with post-event sales; Ending inventory procedures; Load out processes
Please click on the link below to view a video of the 2024 PGA Shops to reference our operation.
2024 PGA Shops – Shop Video (https://youtu.be/0AAdCt4hPcw)
WORKING RELATIONSHIPS:
Legends Global Merchandise Staff
PGA Members and Apprentices
50 National Merchandise Licensees and their Lead Sales Representatives
700 PGA Championship Volunteers
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All applicants must be at least 18 years of age
High school diploma or equivalent. Some college preferred.
Must be friendly, self-motivated, and love meeting new people in an exciting event setting
Willingness and drive to exceed guest expectations
Must be able to work in a fast-paced and continuously changing environment
Must maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Ability to stand, walk, bend and move throughout the venue for extended periods of time
Ability to transport up to 30 lbs on a continuous basis
Basic math skills; ability to accurately count change and balance bank
Ability to work independently or in a team during set up and to get tasks done efficiently
Ability to communicate effectively with supervisor and guests
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
Must be flexible to work extended hours including late nights, weekends and holidays
Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
COMPENSATION:
Paid hourly plus overtime – Standard Rate: $10.00
Housing provided by LGM. More details provided during interview process.
2025 PGA Championship logoed staff uniform provided for event days
Meals provided throughout the event week (May 10 – 19, 2024)
WORKING CONDITIONS
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.