Case Management Social Worker

Cleveland Clinic

Case Management Social Worker

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Keeping patients connected to the highest quality care as they make the transition from the hospital to home or a post-acute care facility is part of Cleveland Clinics innovative approach to value-based care. When patients make the transition, Cleveland Clinic is at their side the whole way. Through our Center for Connected Care, we provide a full continuum of care so that patients can recover from illnesses or injuries in the very best location for their individual needs.

A caregiver in this position works 8:00am – 5:00pm.

A caregiver who excels in this role will:

Coordinate the care and services of select patients.

Intervene with patients who have complex psychosocial and discharge planning needs.

Conduct detailed psychosocial assessments and coordinate with community resources and supportive counseling.

Offer crisis interventions to patients and families with psychosocial needs and facilitate the transition of care for high-risk patients facing barriers to care.

Manage all aspects of discharge planning for assigned patients in order to ensure a timely discharge and provide appropriate connection with post-discharge care providers.

Work with families exhibiting complex family dynamics.

Communicate with interdisciplinary team regarding the discharge planning status of all patients that are referred.

Educate patients, families and physicians regarding post-acute options and address freedom of choice and financial concerns.

Conduct initial and ongoing psychosocial assessment and interventions and make treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes.

Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.

Advocate for patients and families by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.

Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.

Meet core social work competencies and adhere to regulations.

Remain current with regulations which impact the care of patients and regulatory compliance.

Promote individual, professional growth and development and meet mandatory and continuing education requirements.

Serve as a preceptor, mentor, and resource to less experienced caregivers and represent the department on committees.

Minimum qualifications for the ideal future caregiver include:

Masters degree in social work (MSW) or Master of Science in Social Administration (MSS).

Current state licensure as a Social Worker (LSW, LISW or LISW-S).

Basic Life Support (BLS) certification through the American Heart Association (AHA).

Flexible, open-minded and adaptable to change.

For homecare and hospice field caregivers only: valid Ohio drivers license and proof of automobile insurance coverage with $100,000/$300,000 coverage.

Preferred qualifications for the ideal future caregiver include:

Certification as a Case Manager within one year of eligibility from an approved professional organization.

Three years of experience in a healthcare system that includes exposure to and experience in pre- and post-acute care.

Hospital social work experience.

Homecare and/or hospice social work experience.

Knowledge of community services.

LISW Strongly preferred

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Ability to perform work in a stationary position for extended periods.

Ability to communicate and exchange accurate information

Ability to work with physical records, such as retrieving and filing. Ability to operate a computer and other office equipment.

Ability to travel throughout the hospital system.

Requires normal or corrected hearing and vision to normal range.

In some locations ability to lift up to 10 pounds

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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