Customer Service and Education Intern (Universal Robots, Remote)

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

We are currently looking for a Customer Service and Education Intern or co-op to support the Inside Sales Team at Universal Robots.

This internship can be part-time or full-time.

This internship can be fully remote, or you can be hybrid from our Novi, Michigan office.

Key Responsibilities:

Assist the inside sales team with administrative tasks such as preparing sales documents and managing customer accounts.

Conduct follow-up calls and emails to existing and potential customers.

Update and maintain CRM systems with customer information and feedback.

Support sales team efforts by coordinating meetings.

Help track sales progress and customer interactions for reporting purposes.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

Working towards a degree in Education or Marketing

Excellent verbal and written communication skills.

Proficient in Microsoft Office (Excel, Word, PowerPoint).

Strong organizational and time management skills, with the ability to handle multiple tasks.

Experience with CRM tools like Salesforce is a plus.

Prior experience in customer service or sales support is a plus.

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Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.