Client Delivery Manager

Overview
Interstates is seeking a dynamic and experienced Client Delivery Manager to join our team. In this role, you will be responsible for developing client accounts, maintaining strong relationships, and driving additional business opportunities with clients. Success in this position will depend on your ability to act as a trusted advisor to both current and prospective clients by identifying business needs and offering multidiscipline solutions. Your strategic insights and client-focused approach will be essential in ensuring continued growth and client satisfaction.
About us:Interstates meets the electrical and automation needs of companies around the world. For over sixty years, we have tackled complex challenges and developed innovative solutions for industrial manufacturing and processing facilities. What started as a small electric company has evolved into an organization with over 1,000 employees and multiple locations throughout the Midwest. At Interstates, we treat each other like family because our team is the foundation for our success. Our collaborative workplace is based on trust, integrity, and support for one another.
Interstates Describes Its Culture as: Family-Like:
Caring co-workers treat each other like family
Be treated like an individual, not just a number
Flexible schedules allow you to focus on your personal life as well as work-life
Lunch gatherings and social activities promotes fun and camaraderie
Support charities and your community through events sponsored and hosted by Interstates
Benefits:
Competitive Pay so you know you are valued
401(k) to help you plan for your future
Health, Dental, and Vision Insurance with different options to meet your needs
Vacation so you can focus on you
Performance Bonus just in time for holiday shopping
Established Career Paths to help plan your future
Career Coaches that are focused on your success
Additional Information: The pay range for this position is $103,200-$141,900 benefits. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Application Deadline: November 30th, 2024
In alignment with Colorado state regulations, we encourage interested candidates to submit their applications by , 2024. This will ensure your application is considered in the initial review process. Applications received after this date may be considered depending on the status of the search.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Relations
Drive and grow Interstates business as a key client leader. This includes understanding their needs, selling Interstates services, negotiating contract terms, tracking opportunities and activity, and delivering successful projects.
Partner with BD to develop pursuit plans and identify potential key clients for Interstates.
Ensure that Delivery teams are focused on exceeding client expectations and building relationships with our clients.
Work with clients to understand their journey and provide solutions that align with their priorities and business goals.
Be a client sponsor to ensure client satisfaction and long-term relations.
May lead or participate on Client Team(s)
Builds key partner relationships with hardware/software vendors, distributors, and project partners.
Innovation and Growth
Set direction for team technical competencies, customers technologies, standards, best practices, and processes.
Support contribution margin targets, revenue factor for technology offers.
Understands industry trends in technology and is able to articulate to clients how the