Lead Control Management Officer – Cards and Merchant Services

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About this role:

Wells Fargo is seeking a Lead Control Management Officer in Cards and Merchant Services for the Small Business Card Product Team.

In this role, you will:

Contribute to the development and enhancement of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program.

Lead and influence partnerships with the business process owner by consulting and providing expertise and strategic direction in the control design to effectively mitigate risks, including design of effective means of measurement.

Engage in the development and implementation of new controls, action plans, and root cause analysis. Lead complex initiatives designed to mitigate current and emerging risks with broad impact.

Support the Business with implementation of Control programs by providing consultative guidance.

Assess and design appropriate metrics to inform and monitor the health of the operational risk environment.

Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area

Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies.

Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area.

Develop and implement risk monitoring and risk reporting processes and controls.

Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations and provide guidance in developing and implementing risk-mitigating strategies.

Lead Control Management project or virtual teams.

Required Qualifications:

5 years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Credit Card Industry Experience and/or Small Business Card

Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management.

Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design

Strong knowledge and experience with credit card processes specific to operations and account management

Advanced Microsoft Office skills

Excellent verbal, written, and interpersonal communication skills

Strong analytical skills with high attention to detail and accuracy

Ability to interact with all levels of an organization

Ability to articulate complex concepts in a clear manner

Ability to consult, build, and maintain solid working relationships in and outside of immediate department

Job Location:

800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA

300 Metropoint, 300 HIGHWAY 169 S., 7th floor Minneapolis, MN

600 S 4th St., 9th floor Minneapolis, MN

1801 Park View Dr., 1st floor Minneapolis, MN

2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ

11601 N Black Canyon Hwy, 1st floor, Phoenix/Chandler, AZ

1150 W Washington, 2nd floor, Phoenix/Chandler, AZ

4101 Wiseman Blvd, Building 308, 1st floor, San Antonio, TX

CIC Customer Information Ctr 1525 W W T Harris Blvd Charlotte, NC

Three Wells Fargo Center 401 S Tryon St., Floors 17-18, Charlotte, NC

550 S Tryon, floors 30, 39, and 41, Charlotte, NC

2200 Concord Pike, 6th floor, Philadelphia, PA /Wilmington, DE

Required location(s) listed above. Relocation assistance is not available for this position.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 – $197,500.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

21 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-407113

Updated: Thu Oct 17 03:54:01 UTC 2024

Location: WEST DES MOINES,Iowa