Senior Product Support Engineer – AAR

Eaton’s AER MSD Mission System Division division is currently seeking a Senior Product Support Engineer – AAR. This role is based in Davenport, IA.

The expected annual salary range for this role is $80250.03 – $117700.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Primary Function:

This position is responsible for design and, development, testing, and analysis of mechanical, electromechanical, and hydraulic parts and components for aerial refueling, fuel, oxygen, and nitrogen. The individual will be part of a product support team, preparing and reviewing product related documentation to ensure completeness, accuracy, and quality. Additionally, the individual will be involved in supporting operation, field service, suppliers, and customer teams to troubleshoot and provide technical support.

Provides production and field support for repairs, malfunctions, and other issues via Root Cause Corrective Action (RCCA) investigations

Dispositions production and supplier nonconformances (NCs)

Reviews, determines path forward for, and provides engineering input to change requests (CRs) and change notices (CNs)

Provides engineering direction to and builds organizational capability of Production and Manufacturing Engineers

Creates, updates, and formally describes changes and improvements to 2D drawings and 3D CAD models

Develops, reviews, and updates product Acceptance Test Procedures (ATPs), as well as performs tests

Supports Configuration Change Board (CCB) activities

Performs stress/structural, fluid, and thermal/heat transfer analysis using Finite Element Analysis (FEA), Computational Dynamics (CFD), or hand calculations

Performs tolerance stack up analysis

Negotiates and meets deadlines while actively keeping stakeholders informed and managing expectations in a timely manner

Demonstrates Eaton Leadership Model traits of being passionate, being accountable, being efficient, being transparent, being ethical, learning, thinking and acting strategically, getting results, enabling a digital mindset, and building organizational capability

Qualifications:

Basic Qualifications:

Bachelor of Science in Engineering from an ABET- accredited program

Minimum 3 years of Engineering experience

Minimum of 1 year experience with Microsoft Office products, including Outlook, Excel, Word, Visio, and PowerPoint

No relocation provided. Candidates must reside within a 70-mile radius of Davenport, IA in order to be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process

Preferred Qualifications:

RCCA, CN, CR, NC, and similar experience

Aerospace industry experience

PTC Creo proficiency

ASME Y14.5 Geometric Dimensioning and Tolerancing proficiency

Mechanical and/or electrical testing experience

Creative self-starter and multitasker who actively maintains communication with and manages expectations of stakeholders

Metrics-driven with strong desire to drive assignments to completion with 95% OTD and 95% FPY

FEA coursework or experience

CFD coursework or experience

MATLAB Simulink or NI LabVIEW coursework or experience

Mechatronics/electromechanical coursework or experience

Hydraulics and/or pneumatics coursework or experience

Skills:

Position Criteria:

Mechanical, Aerospace, or Industrial Engineering theory and its application

Assembly and integration of metallic, polymer, composite, hydraulic, and electrical components

Formal Root Cause analysis

3D, CAD (preferably PTC Creo) modeling and 2D drawing production

Engineering analysis methods such as FEA, CFD, and hand calculations

ASME Y14.5 Geometric Dimensioning and Tolerancing

Excellent technical communication skills

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.