Assistant Manager of Ruths Marketplace

JOB REQUIREMENTS: St. Norbert College, a nationally-ranked, private,
Catholic, liberal arts college is seeking an Assistant Manager of
Ruths Marketplace. Join a team recognized by students on Niche as
having the “Best College Food in Wisconsin” and ranked among the top
in the nation! As the Assistant Manager, youll oversee the daily
operations of the meal service plan and ensure the smooth functioning of
the Marketplace during breakfast and lunch. This role puts you on the
front lines, supporting the “front of the house” team, addressing
customer service needs, and resolving issues as they arise. Work hours
consist of an 8-hour shift, scheduled between 8:00 AM and 6:00 PM,
Monday through Friday, depending on staffing needs. This position will
work one dinner per week and is on call every third weekend. Summer
hours are determined by conference business needs. This position works
special event weekends as needed to support College business (i.e.
Summer Orientation, Welcome Weekend, Alumni Reunion Weekend,
Commencement weekend, etc.). Specific responsibilities: – Manage the
staff and operational aspects of breakfast and lunch service at Ruths
Marketplace, collaborating closely with the PM Assistant Manager to
ensure seamless daily operations. Youll also coordinate and implement
staffing and layout plans for special student event meals, summer
contract dining, and the commencement meal. – Hire, mentor, and manage
employment-related responsibilities for ten direct reports, including
conducting annual performance evaluations. – Ensure the safe operation
of equipment and uphold food preparation and service sanitation
standards. Enforce and follow all Dining Services policies and
procedures. – Facilitate staff interaction with other dining
departments, such as Production, Catering, Campus Card Services, and
Event Services. – Collaborate daily with the AM Sous Chef and Assistant
Head Chef to ensure smooth meal plan execution and efficient meal
service. Support the Marketplace Manager with tasks such as electronic
menu updates, social media content, and posting nutrition information. –
Provide support with administrative tasks, including tracking and
reporting on budget expenditures. – Perform additional duties as
assigned. – Attend College required training. Regular attendance is
required. – Work in a manner that is aware of personal safety and the
safety of others and observes safety, health and sanitation codes,
regulations, or practices required by the College or governmental
authority. Supervision Exercised Over: – 10 full-time Marketplace
staff – 3 part-time Marketplace Helpers – College and high school
student staff OTHER EXPERIENCE AND QUALIFICATIONS: – 3 to 5
years of successful experience in a food service setting. – 3 to 5 years
of successful experience in staff supervision. – Serve Safe
Certification desired. – Demonstrated experience working in and
fostering a diverse campus environment or commitment to do so as an
employee of St. Norbert College. – Able to thrive in a fast-paced
environment. – Capable of professional interactions with coworkers and
customers, especially during conflicts. – Skilled in polite
communication and resolving customer service issues. – Proficient at
multitasking, meeting deadlines, and prioritizing tasks. – Strong verbal
and written communication skills. – Competent in basic math (addition,
subtraction, multiplication, division). – Knowledgeable in Microsoft
Office, and Google Apps, and quick to learn new software. – Able to make
sound, timely decisions and exercise good judgment. – A strong role
model, setting a positive example for others. – Experienced in
organizing and managing events, programs, and projects to completion. –
Able to maintain focus and concentration in a noisy environment. The
College may consider any equivalent amount of credentials, licensures,
training, or experience that provides the necessary knowledge, skills,
and abilities to perform the duties and responsibilities of this job.
APPLICATION INSTRUCTIONS: Other: Applications received by
Friday, October 25th will be ensured full consideration. However,
applications will continue to be accepted until the position has been
filled. Please submit a cover letter and resume with your application.
St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts
College provides an educational environment that fosters intellectual,
spiritual and personal development. As the only Norbertine institution
of higher learning in the world, our roots, traditions, and commitments
create a unique and enriching educational experience for our students.
At SNC, our commitment to communio the Norbertine ideal of a community
united as one is grounded in the principles of dignity, truth and
justice. Consistent with these principles, St. Norbert is proud to
provide equal employment opportunities to all employees and applicants
for employment. We seek those who will embrace our mission and
commitment to building a vibrant, diverse and spiritually engaged
community (https://www.snc.edu/mission/gettingtoknow.html). Applications
from members of underrepresented groups are strongly encouraged to apply
(https://www.snc.edu/diversityaffairs). Apply Online:
https://stnorbert.wd1.myworkdayjobs.com/en-US/SNCCareers/details/Assistant-Manager-of-Ruth-s-MarketplaceJR101483