Customer Service Specialist

JOB REQUIREMENTS: Customer Service Specialist Job Locations
US-WI-Hayward ID 2024-29200 Category Customer Service/Support Overview
Ranked among Forbes Best Employers in America 2017, Ferrellgas knows
dedicated superior service starts with supported employees. Do you want
to work in an environment where the word “Team” really means
something? At a place where you and your contributions are truly valued,
and you can learn and grow? Then Ferrellgas wants to hear from you! We
are looking for a Full-Time Customer Service Specialist. Someone who is
passionate about providing exceptional customer service and excited
about being an important member of an awesome customer service team. You
will do this by taking inbound and outbound telephone calls. In
addition, you will be working with both internal and external customers
to ensure a high-quality customer service experience and will strive to
foster growth. Benefits Medical, Dental & Vision Company provided STD,
LTD, Life, & AD&D Flexible Spending Account (FSA) Health Savings Account
(HSA) 401(k) with company match Paid Time Off (PTO) Employee Stock
Ownership Plan (ESOP) Wellness Program Parental Leave Benefit Tuition
Reimbursement Employee Referral Program Propane Discounts
Responsibilities Works with customers on a daily basis to sustain and
improve business relationships. Uses fact-finding sales methods to
customize Ferrellgas programs and services to meet the customer needs
and strives to obtain new business. Ensures accurate account setup,
maintenance, and the closing of all customer account information.
Handles all customer issues by following our customer complaint
resolution policy. Performs soft collections for customers on credit
hold or past due as well as some cash handling Qualifications High
School Diploma or equivalent 1 years of customer service experience
Exceptional customer service and negotiation skills Strong
organizational skills with typing and data entry experience Excellent
written and verbal communication skills with an emphasis on team
building and developing a positive rapport with company employees at all
levels as well as… For full info follow application link. Ferrellgas
is an equal opportunity employer. Qualified applicants will receive
consideration for employment without regard to an individuals race,
religion, color, gender, sex (including pregnancy), sexual orientation,
gender identity, marital status, protected veteran or military status,
genetic information, disability, national origin, age, or any other
classification protected by Federal, state or local law. If you are an
individual with a disability, a disabled veteran, or a wounded warrior
and you are unable or limited in your ability to access or use any one
of Ferrellgas electronic means of applying for jobs as a result of
your disability you may request a reasonable accommodation by contacting
us via careers@ferrellgas.com or calling 1-888-337-7355.
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/79A992A3F36243A1