Senior Operations Processor

About this role:

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com .

Wells Fargo is seeking an Senior Associate Operations Processor as part of Consumer and Small Business Banking Operation

In this role, you will:

Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance

Use technical expertise in the designated area and resolve escalated issues

Provide feedback and present ideas for improving or implementing processes and customer support

Perform complex operational and customer support initiatives within Operations functional area

Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures

Apply technical knowledge and expertise to perform work and action requests

Provide subject matter expertise and interpretation of procedures to staff

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Interact with internal customers

Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications, US:

4 years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Understanding and Knowledge of how a Cash Vault operates and the accounting

Experience with general ledgers and accounting policies

Working knowledge and understanding of these systems: Operations Image Browser (OIB), Glory Vault Automation System(eVAS),

Common Recon and Service View 2

Ability to research and resolve complex customer issues

Basic Microsoft Office (Word, Excel, and Outlook) skills

Strong analytical skills with high attention to detail and accuracy

Excellent verbal, written, and interpersonal communication skills

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Strong organizational, multi-tasking, and prioritizing skills

Ability to research and resolve complex customer issues

Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information

Job Expectations:

Training: 2 weeks

Hours: Mon -Friday hours fall between 6:30am and 6pm based on the operations of the business(start time and end time between those hours are flexible)

Ability to work additional hours as needed

This position offers hybrid schedule

This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants.

Posting Location:

1801 Park View Dr Shoreview, MN

260 Charles Lindbergh Dr Salt Lake City, UT

12800 S Price Rd Chandler, AZ

1525 W W T Harris Blvd CHARLOTTE, NC

10325 NW 112th Ave MIAMI, FL

800 S Jordan Creek Pkwy WEST DES MOINES, IA

1330 W Alameda Tempe, AZ

(Selected candidate must reside within a commutable distance to one of these locations and must be able to work on-site at the posted )

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$18.46 – $27.69

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

20 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-407570-6

Updated: Thu Oct 17 03:53:59 UTC 2024

Location: SHOREVIEW,Minnesota