Parent Guide Northeast Region

Description Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and rewards employees. Consider joining us! Provide emotional support, unbiased information, and referral resources to families with children who are deaf or hard of hearing in a specified region of Minnesota. Connect parents to other parents and to local community resources. Plan and implement family support activities. Represent MN Hands & Voices in the community. Parent Guide will be responsible for families and programming in a specified region of Minnesota where they must reside. Job Requirements: Must be the parent of a child who is deaf, deafblind, or hard of hearing. Prefer one-year lived experience raising a child who is deaf or hard of hearing. Must have transportation to in-person visits with clients, including their home, community events and meetings. Must have excellent customer relations and organizational skills. Able to communicate clearly and relate to economically and culturally diverse customers. Ability to empathize with customer while adhering to procedures, law, rules and regulations. Ability to think and make decisions under pressure. Able to work with multiple tasks at one time. Able to use basic office equipment, personal computer and software with skills in word processing and computerized record keeping. Must have excellent communication skills. Must be able to follow instructions. Work under minimal supervision. Must have familiarity with deaf, deafblind and/or hard of hearing issues. Availability to work evenings and weekends to meet with parents and conduct activities when convenient for parents. Sign language and/or cued speech skills desirable. Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. It is the expectation that all LSS/CHS employees will behave in a manner that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety and respect. Qualifications Education High School (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.