Identity and Access Management Provisioner I

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming. Whats Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. Thats why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The primary responsibilities of this role will be the ongoing management of First Interstate BancSystems end user access to internal First Interstate banking system platforms. The IAM provisioner I will be responsible for documentation, administration, and end user support of access to these systems. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Work out of the ticketing system queue and provision user access according to standardized procedures. Complete provisioning tasks quickly and accurately. Create and update provisioning guides as changes to systems and provision methods are updated. Follow up with end users on access issues after provisioning is completed. Update management on any known escalations that require management visibility. Follow standardized policies and procedures for the creation, editing, and removal of access across all First Interstate banking platforms. Provide a positive end user experience in any end user interactions with other First Interstate Bank employees when assisting in issue resolution. Requires understanding the principals and concepts of bank operation, loan operations and financial principals. Ability to stay informed of technology needs and regulations for all bank applications used at First Interstate Bank. Required to understand concepts and principals of ta transactions service provider. May be required to work after hours and weekends to accomplish work tasks. Ability to work alone or in a diverse team environment in order to complete required tasks. Ability to work with other groups and vendors within the First Interstate Bank organization to complete provisioning tasks and issue resolution. EDUCATION and/or EXPERIENCE One year certificate from a college or technical school or minimum 3 years of experience or training in a banking or fintech environment; or equivalent combination of education and experience. OTHER SKILLS & REQUIREMENTS Understanding of Microsoft based solutions including Microsoft(s) Active Directory, Group Policy, Windows File and Print Services, DNS, System Center Configuration Manager Understanding of Microsoft PowerShell and Command Prompt. Understanding of programming languages such as SQL and Java a plus. Must be able to work with limited supervision. Ability to multi-task and prioritize workload. Ability to solve complex problems independently. Must be a self-starter and detail oriented Must be able to implement new products and services without established guidelines. LANGUAGE SKILLS Strong communication skills are critical to allow effective communication with customers to build positive, professional relationships and to ensure a high level of customer satisfaction. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and res ond to questions from groups of managers, vendors and internal customers. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $23.88 to $39.41 per hour (in CO & WA), and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short- term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php. If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. Our company is an equal opportunity employer. Employment here is based solely upon an individuals merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.