Customer Service Representative

Currently seeking experienced order entry representatives in the Mount Prospect area for a hybrid opportunity!

Responsibilities:

The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting and overdelivering a world class customer service experience.

40 calls/day

Order entry and release for National Account orders

Customer maintenance

Client Satisfaction

Reporting on metrics

Shift: M-F 8AM-5PM Hybrid Role

Skills & Qualifications:

– 2 years of call center experience or high volume customer service

– Order Entry

– Microsoft Outlook and Microsoft Teams

– Salesforce.com

Experience Level:

Intermediate Level

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.