Aerospace Product Manager/ Lead Auditor – 744000013470465-5844
SGS North America Inc.
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Description
SGS is the worlds leading inspection, verification, testing and
certification company. SGS is recognized as the global benchmark for
quality and integrity. With more than 96,000 employees, SGS operates a
network of over 2,600 offices and laboratories around the world.
Job Description
The Aerospace Product Manager is responsible for all aspects of the SGS
North America ANAB Accredited Aerospace program to meet the requirements
of AS9104 and ISO 17021. The role involves AS auditing activities as
well as supporting the Aerospace business development activities.
– Lead the North America (NAM) Aerospace Program and accreditation
functions to ensure the quality of the service delivered meets
specified business requirements. Management includes the achievement
of all associated technical KPIs and accreditation requirements.
– Work proactively with the NAM Business Teams to support the
development of enhanced customer services, anticipating and working
to resolve potential conflicts to certification, supporting the team
in responding to clients complaints, and improving internal and
external processes for more efficiency. This also involves the
calibration of auditors to the Aerospace standard to enhance the
Brand and Client Experience.
– Carry out AS9100 and AS9120 audits as an AS Lead Auditor
– Support the NAM business team with their business development
activities. This includes following the trends in the AS market,
providing technical content (white papers), speaking at important
events (webinars, conferences), representing SGS at key AS
Association meetings, and supporting other marketing activities
planned in this sector.
– Review and action any applicable IAQG Resolutions and add to the
Resolutions log.
– Monitor all AS auditors for audit package turnaround time.
– Review or assign audit packs for tech review and ensure completion
on time.
– Review all Aerospace client NCR submissions and approve or reject
them to get a resolution prior to the certificate decision.
– Answer and address all OASIS feedback notices (client transfers,
Boeing, or DCMA requests)
– Responsible for the actions of all NCRs issued by ANAB via office
audit or witness audit.
– Responsible for internal audit of the Aerospace Program and
applicable NCRs
– Provide guidance and support for all AS auditors in the field.
– Provide updates to AS auditors on program changes interpretations
and advise on any new changes.
– Review all client proposal (PWS) documents post SGS audit to prepare
for next visit-scope changes, employee counts -site structure
changes.
– Attend quarterly Registration Management Committee meetings
(Americas Aerospace Quality Group)
– Work closely with the VP of Industrial and Mobility to support the
business development activities. This includes following the trends
in the AS market, providing technical content (white papers),
speaking at important events (webinars, conferences), representing
SGS at key AS Associations meetings, and supporting other marketing
activities planned in this sector.
– Maintain technical qualifications of the standard for self and the
team. Conduct level one audits as needed to support operational/
accreditation requirements. Provide guidance, direction, and support
to the AS auditors/ team members in attaining their objectives.
Maintain and improve auditor resource pool/product-specific auditor
credentials.
– Conduct training for internal resources (auditors, sales &
operations) on AS Product including but not limited to PWS
preparation, ANAB witness/ office audits, and related processe .
Qualifications
Education and Experience
Required:
– Bachelors degree in science, engineering, or relevant discipline
– The incumbent is required to be a certified Aerospace Industry
Experienced Lead auditor for AS9100 and AS9120 standards.
– Incumbent must have been directly involved in Engineering, Design,
Manufacturing, Quality, or Process Control for a major airframe
manufacturer, prime supplier, auxiliary equipment supplier, and/or
appropriate official civil, military, or space organization, such as
National Aviation Authorities
Knowledge/ Skills/ Abilities
– Commercially oriented to understand the clients and business needs.
– Ability to manage and coordinate multiple projects in a fast-paced,
highly professional environment.
– Candidates must demonstrate excellent verbal and written
communication skills including grammar and composition.
– Ability to work well with others & independently.
– Proven time management skills and a strong attention to detail.
– Works well under pressure.
– Ensures full compliance with the companys Health & Safety, Code of
Integrity, and Professional Conduct Policies.
Additional Information
SGS Canada is an equal opportunity employer, and we are committed to
achieving greater accessibility