Customer Service Representative – Printlynx

Customer Service Representative – Printlynx

Location: Sedalia, Missouri

This position is the office receptionist and responsible for sales and customer service of commercial printing products for the Printlynx brand of Jostens.

First in line to answer phone and greet customers in a pleasant, positive manner.

Process print jobs from start to finish utilizing job tickets and invoicing to ensure efficient production. Follow up on orders to ensure customer satisfaction.

Prepare written and verbal price quotations for customers in a timely manner. Follow up on phone estimates.

Arrange for pick up or delivery of completed job. Create invoice and collect receivables.

Act as primary contact for all internal print jobs; writing job tickets, monitoring work-in-progress, etc.

Act as back up for performing cash and computer close out functions; entering checks, making deposits, and other daily/weekly/monthly procedures.

Perform other related tasks as assigned and abide by all company policies.

Required Qualifications

High School degree or GED required.

Able to follow written and verbal instructions.

Works well under the pressure of deadlines.

Must have flexibility to learn and use new technology.

Complies with all safety and operations procedures.

ABOUT US:

Celebrating over 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

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AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or .

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy