Enforcement Officer (Domestic Relations)

– Monitors support orders for compliance.
– Takes appropriate enforcement actions upon individuals not complying with support orders.  This includes contacting payers, payees, employers, attorneys, other courts, and other agencies along with numerous automated enforcement remedies.
– Conducts investigations to assist with the location of absent parents by interviewing the plaintiff, police, other family, previous employers, known associates, and other individuals with knowledge of the defendant.
– Prepares delinquent cases for hearings before the court and appears at those hearings to present facts and/or testimony.
– Investigates problems that arise during the course of support cases.
– Prepares reports on the outcome of investigations and enforcement actions, analyzing information gathered and recommending appropriate contempt sentences to the court.
– Provides supportive services to assist clients in their personal, social, and economic adjustments to the community.
– Maintains contact and schedules enforcement conferences as necessary with clients in order to facilitate payment of support.
– Navigates the Pennsylvania Child Support Enforcement computer system in order to maintain data integrity, generate appropriate enforcement actions, and court documents in order to successfully enforce the support case.
– Must learn and maintain vast knowledge of Pennsylvania and federal statute, rules of civil procedure and regulations.
– Maintains confidentiality of federal, state, and personal information contained within case files, including Internal Revenue Service requirements, in the Domestic Relations Section, both hard copy and electronic.
– Enforces court orders and makes or assists in arrests/rearrests of delinquent payers when necessary.
– Collects fines and costs.
– Works as part of enforcement team and Domestic Relations operations as a whole in order to meet all Federal Performance standards as outlined by statute.
– Interacts with internal departments and outside agencies and physicians, insurances, etc. in regard to facilitating payment of support by defendant.
– Transports clients/prisoners to conferences and hearings as needed.
– Provides courtroom and Domestic Relations security.
– Participates in ongoing staff training.
– Acts as a community resource contact as needed.
– Must maintain firearms qualification and certifications as required by department standards.
– Performs other job-related duties as required.